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Karen Damon is Vice President, Regulatory Compliance at Mohawk Global Logistics. As a licensed Customs Broker, Certified Customs Specialist and Certified Export Specialist, Karen has extensive experience and knowledge in customs brokerage and regulatory affairs, providing leadership and guidance to enhance operational compliance.
She serves as the President of the National Customs Brokers & Forwarder Association of America and a board member of the Northern Border Customs Broker’s Association.
Rob Fickeisen is a Licensed Customs Broker and Certified Customs Specialist, who works as a Customs Brokerage Compliance Manager with UPS Customs & Trade Compliance. He has been with UPS for nearly 20 years. Prior to Compliance, Rob had experience in brokerage on the Northern Border, in air/ocean freight, with small package/express, in client support, and in training.
Rob is a proud and active member of the NCBFAA, serving on the Regulatory Agencies Committee, the CPSC RAC Sub-Committee, the AD/CVD Customs Sub-Committee, and on the Annual Conference Committee. He also serves on the currently in hiatus TSN eCommerce Committee.
Rob still has two cats, and his favorite color is purple.
Ms. Whittenburg is a committed champion of international trade education and training, currently serving as the Executive Vice President of the NCBFAA Educational Institute whose mission is to provide relevant content via multimedia platforms to equip our nation’s 21st century cross-border, trade-related workforce. She is a civil service and U.S. Army veteran helping American businesses design clear, legally compliant, and socially responsible cross-border trade strategies. In her over 12 years as a Senior Executive and director, she oversaw a complex mission of facilitating lawful trade and exercising trade enforcement to ensure fair and competitive trade. Ms. Whittenburg managed a $300+ million budget leading a highly diverse staff of CBP professionals in pursuing transformative trade policies that promoted economic security and growth for American businesses, along with ensuring only safe and legitimate products entered the U.S. commerce. Over the course of her 32+ year career at U.S. Customs and CBP, she was blessed with being able to share her knowledge in the trade realm, visiting several nations in Central America and Africa. She is a licensed customs broker and is also currently serving as a member of the United States Trade Representative Trade Advisory Committee on Africa. She earned a bachelor’s degree in Computer Science/Business at Dillard University, holds master’s degrees in both Public Administration from Georgia Southern University, and Legal Studies in International Business Law from the University of Oklahoma. Ms. Whittenburg also completed the Senior Managers in Government course at Harvard Kennedy School of Government. She is a recent past president of the Executive Women in Government whose objective is to advocate for the advancement of women in senior leadership positions as well as prepare the up-and-coming tier of women for senior executive roles in the Federal Government.
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