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NEI FAQs & Policies

NEI Course & Exam Fees

ItemMember RateNon-Member Rate
Certified Customs Specialist (CCS) Course$650$1250
Certified Export Specialist (CES) Course$650$1250
Master Customs Specialist (MCS) Course$950$1450
Master Export Specialist (MES) Course$950$1450
Import 101 Course$300$600
Export 101 Course$300$600
Apparel 101 Course$300$600
CCS Grandfathering Fee$95$95
CES Grandfathering Exam + Fee$425$425
CCS Course Final Exam Retake Fee$20$20
CCS/CES/MCS/MES Annual Renewal Fee$95$95
CCS/CES/MCS/MES Renewal Late Fee$15$15
CCS/CES/MCS/MES Renewal Extension Fee$15$15
NEI Professional Membership Enrollment-$225
CCS/CES/MCS/MES Certificate (physical copy)$10$10
CCS/CES/MCS/MES Reinstatement (lapsed one year)$145$145
CCS/CES/MCS/MES Reinstatement (lapsed two years)$245$245

*All prices are in U.S. Dollars (USD)

Discounts

Do you offer a discount for active military or veterans?

Yes. We now offer the CCS and CES course at $650 per course and 15% off on our educational offerings for active military personnel and veterans. An individual will need to provide proof (enrollment letter, GI card, etc.) of military duty to receive the discount.

 

If I grandfathered into the CCS and/or CES program, could I take the respective courses at a discounted rate?

Yes. Any individual who grandfathered into an NEI program may take the respective course at a discounted rate of 50%.  Member and non-member pricing still applies.

 

If we register for a webinar as a group, are there any discounts?

If you are part of a member company, there is a group discount available. The discounts are based on the number of employees you are registering, see below. 

  • 15% off member/non-member rate if you are registering 6-25 employees 
  • 35% off member/non-member rate if you are registering 26-50 employees 
  • 50% off member/non-member rate if you are registering 51-75 employees
  • 60% off member/non-member rate if you are registering 76-110 employees 

To receive the discount, please send a list of employee full names and email addresses to the point of contact for that specific webinar, which can be found in the email newsletter promotion.


Continuing Education Requirements

Do I still have to earn credits after I complete the CCS/CES/MCS/MES Course or Grandfathering?

To ensure that we fulfill our mission of continuing education, all designees will still be required to earn credits after completion of any of our certification courses or after grandfathering into the program based on their anniversary Item. (Note: There is no grandfathering option for the MCS or MES Course.)

 

I am going to be out on leave for an extended period of time. Do I still need to earn my full number of required continuing education credits?

Individuals currently enrolled in an NEI certification program whose work is interrupted by extended leave under their employer’s personnel policies, will be excused from continuing education requirements during that period.  Simply contact the NEI Staff to notify us of your situation. Renewal fees are not excused during that time, however.


CCS Grandfathering

What if I pass my Customs Broker's Exam but have not yet received my license? Can I still grandfather into the CCS program?

The NEI believes if you have been able to pass the rigorous broker’s exam, you have the knowledge to be grandfathered into the program. You must provide proof of passing the exam and agree to submit a copy of your license once it has been issued to you.  

Click  here for more information regarding CCS Grandfathering.


Renewal Item Information

When are my credits due?

Effective July 2015, the renewal system has been updated from a fixed annual Item to an anniversary Item system.* All designees must complete their credits by the Expiration Item listed under the Certifications tab of their transcript on  LogisticsEI.

*All designees from MOU companies must renew on a calendar year basis.


Certified Customs Specialist (CCS) Course

Withdrawals & Cancellations

The NEI requires written notice of course withdrawals (email, fax or mail). 

There is a $50 administrative fee if the NEI receives written notice of enrollment cancellation prior to the NEI providing the student with a username and password. A refund of the tuition fees, minus a $50 administrative fee will be issued. 

There is a $100 administrative fee if the NEI receives written notice of enrollment cancellation after a username and password has been provided. A refund of the tuition fees, minus a $100 administrative fee will be issued. Students may withdraw from the course at any time but no refund will be provided after the course has begun or more than 90 days has passed since the course has been assigned.

 

How many times may I retake the CCS final exam?

An individual may retake the CCS exam up to three times within their 6-month enrollment period. If you do not take or pass the exam within those limits, you need to retake the course at half price. Non-member and member rates still apply.


Certified Export Specialist (CES) Course

Withdrawals & Cancellations

The NEI requires written notice of course withdrawals (email, fax or mail). 

There is a $50 administrative fee if the NEI receives written notice of enrollment cancellation prior to the NEI providing the student with a username and password. A refund of the tuition fees, minus a $50 administrative fee will be issued. 

There is a $100 administrative fee if the NEI receives written notice of enrollment cancellation after a username and password has been provided. A refund of the tuition fees, minus a $100 administrative fee will be issued. Students may withdraw from the course at any time but no refund will be provided after the course has begun or if more than 90 days has passed since the course has been assigned.

 

How much time do I get to complete the CES Course?

The CES is self-paced, online and you have up to one year from your assignment Item to complete the course. In the case that you cannot complete the course within a year, we will allow a complimentary extension up to one additional year. Afterwards, any additional extension will incur a $200 fee.


Exam Proctoring

Official Policy

While both the CES and CCS exams are online, you will need to provide a proctor for the exam. The person is usually an HR representative or someone at your company in a management position (preferably not your direct supervisor). If you work at a small company that does not support you taking the exam, we can allow you to use a colleague or someone else you know in the industry if need be. We do not allow close friends or family members to be proctors. Once you have chosen your proctor, please submit their name, job title, and email exam@ncbfaa.org so that they can be set up and sent further instructions. On the day of the exam, they will need to sign into either a GISTNET or Logistics EI account (dependent on the exam - an account will be created for the proctor if they do not already have one). While the proctor does not have to sit next to you during the entire exam period, they are expected to be nearby and check in on you periodically. They should also ensure that you have a fair and quiet testing environment. 

If you are self-employed, unemployed, or your employer does not support you taking the course, please send the contact information for someone willing to be your proctor - such as a colleague, professor, librarian, etc. These will be reviewed and approved on a case by case basis. Close friends and family members are not allowed to be proctors.


Event Approvals & Attendance

Do I need to pay the $25 processing fee for my event even if it’s offered free of charge?

Yes. This is because of the administrative burden we undertake when we approve an event, which includes posting it to our calendar, updating transcripts, etc. We also market your event on our calendar and allow you to use our logo on your event marketing materials to attract more participants. The only time the $25 fee is waived is for Affiliated Association events that are free to everyone (members and non-members) and government agencies (Department of Commerce, CBP, etc.). If an Affiliated Association holds an event that is free to members but charges a fee for non-members, the $25 processing fee still applies.

 

How do I receive credit for attending a government sponsored event?

While the $25 processing fee is waived, we still require a Form 100 and an agenda or outline of what will be covered. After the event is over, we need proof of your registration/attendance to the event to post credit to your transcript.

 

What is the policy for obtaining credit from committee meetings?

It is the committee chair’s responsibility (or someone that they task for this job) to take attendance and provide the individual’s names and ID numbers (if available) to NEI to apply credit. It is not the NEI’s responsibility to request or keep track of that information. If you are missing credit from a meeting, please contact the committee chair.


Receiving Credit

Do you receive credit for presenting an NEI webinar?

If you are an active CCS/MCS or CES/MES who presents a webinar, you will receive 10 points after the presentation.

 

Do APN’s receive credit for their service?

Yes. We will provide ½ credit per meeting hour for APNs. This means for an hour meeting, they will receive .5 credits, for a two-hour meeting they will receive 1 credit, etc.

 

How many credits does an instructor of an approved course receive?

An instructor of an NEI approved course will receive twice as much credit as an attendee (i.e., if the course is approved for 2 continuing education credits, the instructor would receive 4).

 

I attended the same event at different times - can I receive credit each time?

No. Within a calendar year, you can only receive credit once for an event or course approved for continuing education credit.

 

I attended an NEI webinar with someone else - can I receive credit too?

We only provide credit for webinars to the individual who registered and paid for the webinar. Individuals should not share their credentials with other staff members, but if they do, those individuals are not eligible to receive credit. The only time this policy is waived is for free NEI webinars. We do offer a discounted rate for additional employees registering for a webinar from the same company - please contact jokosun@ncbfaa.org for details. 


Annual Renewal

Can non-member companies renew under an MOU?

Yes. As long as they agree to pay the renewal fees for all their students at once, we will give them the discounted renewal rate. Please email certificationrenewal@ncbfaa.org for more information.


Designation Reinstatement

Current reinstatement fees are $145 for up to one year lapsed and $245 for two or more years lapsed. We also require completion of two reinstatement case studies, which will be provided to the individual for manual completion. The individual will be reinstated once they have passed both case studies and the fee has been paid. Once reinstated, continuing education credit requirements and annual renewal fees will resume.

Late Renewal

Any certification renewals that come in past the deadline will incur a $15 late fee. A grace period will be offered, but if renewal is submitted after 90 days, the fee will become $110 (instead of $95).


Exam Challenging

Can I challenge the CCS exam to become a Certified Customs Specialist?

Yes. The exam is $425 and you will have one attempt to pass. The exam is six hours long, non-stop and proctored. Please note that no study materials will be provided prior to the exam. If you are unable to pass, you will be granted a $200 credit towards the CCS course, if you choose to register. Member and non-member rates still apply. If you do pass the exam, you will be certified as Certified Customs Specialist.


NEI Committee

Do NEI Committee Members Receive Credit?

Yes, they receive credit for every meeting/conference call they attend, at the rate of 1 credit per hour.

 

How Many Credits Do I Receive for Authoring a Case Study?

Case Study authors receive 20 credits.

 

How Many Credits Do I Receive for Reviewing a Case Study?

Case Study reviewers receive 7 credits.