Skip to Content

Staff Directory

Megan Montgomery

Executive Vice President

NCBFAA Office and Budget Oversight
Board of Directors and NCBFAA Committee Liaison
PAC and Public Policy Issues
Leadership Outreach

Communications

Christopher Gillis

Communications Director

Publication and Advertising Sales
Items for Monday Morning Briefing
MMeB Coordination & Distribution
Membership Directory
Public and Press Relations
Conference Assistance

Finance

Kimberly Murphy

Accounting Director

Accounting/Finance
Financial Statements
Annual Budget
PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director

Annual Conference and Government Affairs Conference
Coordinate Committee Meeting Venues

Beth Gillis

Assistant to Meeting Department Director

Assist with Annual Conference and Government Affairs Conference
Assist with Committee Meeting Venues Coordination

Membership

Amy Dawson Taggart

National Membership Director

Set vision and strategy for member recruitment and retention
Board liaison for membership
Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director

Membership Recruitment & Retention
Database Management
Invoicing & Collections
Membership Operations

membership@ncbfaa.org

Nicole Applin

Membership & Data Information Coordinator

Membership Support
Database Administration
Administrative Management
Front Desk Management

recp@ncbfaa.org

Susan Bailey

Membership Special Projects

Webmaster
Member Benefits
Online Resource Management
Membership Support

membership@ncbfaa.org

Allison Brodell

Assistant Deputy Director of Membership

EVP Assistance
Membership Recruitment
New Member Applications
Board Committee Meetings
Membership General Inquiries

membership@ncbfaa.org

NCBFAA Educational Institute

Federico "Kiko" Zuniga

NEI Executive Director

Supervises NCBFAA Educational Institute
Responsible for all educational programs
Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
Conducts outreach and liaison with NEI constituent groups

Cynthia Whittenburg

NEI Associate Director

Supervises NCBFAA Educational Institute
Responsible for all educational programs
Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
Conducts outreach and liaison with NEI constituent groups

Jennifer Okosun

Media & Marketing Specialist

NEI Marketing management (social media, webinar coordination, marketing accredited events, etc.)
NEI Quarterly Program design and creation
G.TEC Conference planning assistance
Website updates and maintenance

neimedia@ncbfaa.org

Sarah Park

Membership Coordinator

NEI Account liaison and (bulk) billing
Certification renewal processing
NEI Corporate Membership

certificationrenewal@ncbfaa.org accountbilling@ncbfaa.org

Kerla Pamphile

Membership Assistant

NEI Professional membership processing
Grandfathering requests
Certification documents (CCS, CES, MCS, MES)

neiprofessionalmembership@ncbfaa.org g randfathering@ncbfaa.org

Jeriah Nelson

Learning Management Specialist (LMS)

Learning management system operational support
NEI course enrollments (except CES) and final exam
Content management for NEI certification programs

enrollment@ncbfaa.org exam@ncbfaa.org

William McCrary

Learning Management System (LMS) Coordinator

Continuing Education Accreditation (Form 100)
Transcript maintenance and event participation (Form 200)
CES and GISTnet enrollments and final exam

transcripts@ncbfaa.org accreditation@ncbfaa.org

Pearl Ayamba

Membership Assistant-LMS

NEI course enrollments
Final exam coordination

enrollments@ncbfaa.org exam@ncbfaa.org