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Staff Directory

Megan Montgomery

Executive Vice President
  • NCBFAA Office and Budget Oversight
  • Board of Directors and NCBFAA Committee Liaison
  • PAC and Public Policy Issues
  • Leadership Outreach

Communications

Christopher Gillis

Communications Director
  • Publication and Advertising Sales
  • Items for Monday Morning Briefing
  • MMeB Coordination & Distribution
  • Membership Directory
  • Public and Press Relations
  • Conference Assistance

Finance

Kimberly Murphy

Accounting Director
  • Accounting/Finance
  • Financial Statements
  • Annual Budget
  • PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director
  • Annual Conference and Government Affairs Conference
  • Coordinate Committee Meeting Venues

Beth Gillis 

Assistant to Meeting Department Director
  • Assist with Annual Conference and Government Affairs Conference
  • Assist with Committee Meeting Venues Coordination

 


Membership

Amy Dawson Taggart

National Membership Director
  • Set vision and strategy for member recruitment and retention
  • Board liaison for membership
  • Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director
  • Membership Recruitment & Retention
  • Database Management
  • Invoicing & Collections
  • Membership Operations

membership@ncbfaa.org

Nicole Applin

Membership & Data Information Coordinator
  • Membership Support
  • Database Administration
  • Administrative Management
  • Front Desk Management

recp@ncbfaa.org

Susan Bailey

Membership Special Projects
  • Webmaster 
  • Member Benefits 
  • Online Resource Management
  • Membership Support

membership@ncbfaa.org

Allison Brodell

Assistant Deputy Director of Membership
  • EVP Assistance
  • Membership Recruitment
  • New Member Applications
  • Board Committee Meetings
  • Membership General Inquiries

membership@ncbfaa.org


NCBFAA Educational Institute

Federico "Kiko" Zuniga

NEI Executive Director
  • Supervises NCBFAA Educational Institute
  • Responsible for all educational programs
  • Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
  • Conducts outreach and liaison with NEI constituent groups

Cynthia Whittenburg

NEI Associate Director
  • Supervises NCBFAA Educational Institute
  • Responsible for all educational programs
  • Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
  • Conducts outreach and liaison with NEI constituent groups

Jennifer Okosun

Media & Marketing Specialist
  • NEI Marketing management (social media, webinar coordination, marketing accredited events, etc.)
  • NEI Quarterly Program design and creation
  • G.TEC Conference planning assistance
  • Website updates and maintenance

neimedia@ncbfaa.org

 

Sarah Park

Membership Coordinator
  • NEI Account liaison and (bulk) billing
  • Certification renewal processing
  • NEI Corporate Membership

certificationrenewal@ncbfaa.org          accountbilling@ncbfaa.org 

Kerla Pamphile

Membership Assistant
  • NEI Professional membership processing
  • Grandfathering requests
  • Certification documents (CCS, CES, MCS, MES)

neiprofessionalmembership@ncbfaa.org         grandfathering@ncbfaa.org       

Jeriah Nelson

Learning Management Specialist (LMS)
  • Learning management system operational support
  • NEI course enrollments (except CES) and final exam
  • Content management for NEI certification programs 

enrollment@ncbfaa.org          exam@ncbfaa.org 

 

William McCrary 

Learning Management System (LMS) Coordinator
  • Continuing Education Accreditation (Form 100)
  • Transcript maintenance and event participation (Form 200)
  • CES and GISTnet enrollments and final exam

transcripts@ncbfaa.org          accreditation@ncbfaa.org 

Pearl Ayamba

Membership Assistant-LMS
  • NEI course enrollments 
  • Final exam coordination

enrollments@ncbfaa.org        exam@ncbfaa.org