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Staff Directory

Megan Montgomery

Executive Vice President
  • NCBFAA Office and Budget Oversight
  • Board of Directors and NCBFAA Committee Liaison
  • PAC and Public Policy Issues
  • Leadership Outreach

Communications

Christopher Gillis

Communications Director
  • Publication and Advertising Sales
  • Items for Monday Morning Briefing
  • MMeB Coordination & Distribution
  • Membership Directory
  • Public and Press Relations
  • Conference Assistance

Finance

Kimberly Murphy

Accounting Director
  • Accounting/Finance
  • Financial Statements
  • Annual Budget
  • PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director
  • Annual Conference and Government Affairs Conference
  • Coordinate Committee Meeting Venues

Beth Gillis

Assistant to Meeting Department Director
  • Assist with Annual Conference and Government Affairs Conference
  • Assist with Committee Meeting Venues Coordination

 

Membership

Amy Dawson Taggart

National Membership Director
  • Set vision and strategy for member recruitment and retention
  • Board liaison for membership
  • Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director
  • Membership Operations
  • Membership Recruitment & Retention
  • Database Management
  • Dues Invoicing & Collections
  • Membership Directory

    membership@ncbfaa.org

    Nicole Applin

    Head Office & Database Administrator
    • Membership Support
    • Database Administration
    • Administrative Management
    • Front Office Management

    recp@ncbfaa.org

    Susie Bailey 

    Assistant Director, Operations and Membership Projects
    • Website Administrator
    • Online Resource Management
    • Member Recruitment 
    • Member Benefits 

    membership@ncbfaa.org

    Allison Brodell

    Assistant Director, Membership 
    • EVP Assistance
    • New Member Applications & Vetting
    • Board Committee Meetings
    • Membership Recruitment

    membership@ncbfaa.org

     Johnny Chavarria

    Membership Coordinator
    • NEI Professional and Corporate Member New Applications
    • Membership Recruitment
    • Membership Retention
    • General Inquiries

    membership@ncbfaa.org

     

    NCBFAA Educational Institute (NEI)

     

    Cynthia Whittenburg, LCB

    Executive Vice President, NEI
    • Oversight of NEI certification programs
    • Accreditation program
    • Learning Management System Content
    • Global Trade Educational (GTE) Conference Program
    • Outreach and liaison with NEI constituent group



     

     Federico "Kiko" Zuniga, LCB

     Director, Business Development
    • Business development
    • Accreditation program
    • Outreach with NEI constituent groups


     

    Sonia Marie Johnson 

    Director, NEI Operations & Marketing
    • Oversee Payment Processing System
    • Facilitate Internal Team Systems & Workflows
    • GTE Conference Planning & Promotion
    • Continuing Education Coordination (NEI Webinars)
    • NEI Communications & Social Media 
    • Website Maintenance  

    Neimedia@ncbfaa.org
    (301) 635-0814


    Pearl Ayamba

    Manager, Special Accounts & Billing 
    • NEI Special Accounts Liaison
    • Certification renewal processing
    • NEI MOU Company coordination

    Certificationrenewal@ncbfaa.org
    Direct line: (301) 635-0812


    William McCrary 

     
    Learning Management Specialist (LMS)
    • Accreditation of External Learning
    • LMS operational support
    • Content management for NEI certification programs
    • Reinstatements

    Transcripts@ncbfaa.org
    Direct line: 301-635-0817


     Allison Brown

    Learning Management Specialist (LMS)
    • LMS operational support
    • NEI certification course enrollments and extensions
    • Transcript maintenance
    • Certification reinstatements

    Enrollment@ncbfaa.org
    Direct line: (301) 635-0818

     

    Kerla Pamphile, PMP

     
    Executive Assistant & Project Manager 
    • EVP Assistance 
    • Printed Certification documents (CCS, CES, MCS, MES, CZS)
    • Grandfathering requests
    • Project Management
    • GTE Conference assistance

    Grandfathering@nccbfaa.org
    Direct line: (301) 635-0806


    For specific concerns, please feel free to contact the appropriate email address:

    Accreditation: accreditation@ncbfaa.org

    Grandfathering: grandfathering@ncbfaa.org 

    Course Enrollment: enrollment@ncbfaa.org

    Exam Setup, Questions, and Proctoring: exam@ncbfaa.org

    Transcript Maintenance & Questions: transcripts@ncbfaa.org

    Certification Questions & Documentation: certificationrenewal@ncbfaa.org

    Billing: accountbilling@ncbfaa.org  

    Membership Applications & Questions: membership@ncbfaa.org

    Reinstatements: reinstatement@ncbfaa.org