Staff Directory

Megan Montgomery

Executive Vice President

• NCBFAA Office and Budget Oversight
• Board of Directors and NCBFAA Committee Liaison
• PAC and Public Policy Issues
• Leadership Outreach

Communications

Christopher Gillis

Communications Director

• Publication and Advertising Sales
• Items for Monday Morning Briefing
• MMeB Coordination & Distribution
• Membership Directory
• Public and Press Relations
• Conference Assistance

Finance

Kimberly Murphy

Accounting Director

• Accounting/Finance
• Financial Statements
• Annual Budget
• PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director

• Annual Conference and Government Affairs Conference
• Coordinate Committee Meeting Venues

Membership

Amy Dawson Taggart

National Membership Director

• Set vision and strategy for member recruitment and retention
• Board liaison for membership
• Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director

• Membership Recruitment & Retention
• Database Management
• Invoicing & Collections
• Membership Operations

membership@ncbfaa.org

Nicole Applin

Membership & Data Information Coordinator

• Membership Support
• Database Administration
• Administrative Management
• Front Desk Management

recp@ncbfaa.org

Susan Bailey

Membership Special Projects

• Webmaster 
• Member Benefits 
• Online Resource Management
• Membership Support

membership@ncbfaa.org

Allison Brodell

Assistant Deputy Director of Membership

• EVP Assistance
• Membership Recruitment
• New Member Applications
• Board Committee Meetings
• Membership General Inquiries

membership@ncbfaa.org

NCBFAA Educational Institute

Federico "Kiko" Zuniga

NEI Executive Director

• Supervises NCBFAA Educational Institute
• Responsible for all educational programs
• Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
• Conducts outreach and liaison with NEI constituent groups

Cynthia Whittenburg

NEI Associate Director

• Supervises NCBFAA Educational Institute
• Responsible for all educational programs
• Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
• Conducts outreach and liaison with NEI constituent groups

Jariah Nelson

Learning Management Specialist (LMS)

• Learning management system operational support
• NEI course enrollments (except CES) and final exam
• Content management for NEI certification programs 

enrollment@ncbfaa.org          exam@ncbfaa.org 

Jennifer Okosun

Media & Marketing Specialist

• NEI webinar coordination
• Website updates and maintenance NEI Quarterly Program 
• G.TEC Conference planning assistance

neimedia@ncbfaa.org

Kerla Pamphile

Membership Assistant

• Professional membership processing
• Grandfathering requests
• Certification documents (CCS, CES, MCS, MES)

pmrenewel@ncbfaa.org          grandfathering@ncbfaa.org          certificatedocs@ncbfaa.org 

Sarah Park

Membership Coordinator

• NEI Account liaison and (bulk) billing
• Certification renewal processing
• NEI Corporate Membership

certificationrenewal@ncbfaa.org          accountbilling@ncbfaa.org 

Toni Sanders

Project Coordinator

• Continuing Education Accreditation (Form 100)
• Transcript maintenance and event participation (Form 200)
• CES and GISTnet enrollments and final exam

transcripts@ncbfaa.org          accreditation@ncbfaa.org