Staff Directory

Megan Montgomery

Executive Vice President

• NCBFAA Office and Budget Oversight
• Board of Directors and NCBFAA Committee Liaison
• PAC and Public Policy Issues
• Leadership Outreach

Communications

Christopher Gillis

Communications Director

• Publication and Advertising Sales
• Items for Monday Morning Briefing
• MMeB Coordination & Distribution
• Membership Directory
• Public and Press Relations
• Conference Assistance

Finance

Kimberly Murphy

Accounting Director

• Accounting/Finance
• Financial Statements
• Annual Budget
• PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director

• Annual Conference and Government Affairs Conference
• Coordinate Committee Meeting Venues

Beth Gillis

Assistant to Meeting Department Director

• Assist with Annual Conference and Government Affairs Conference
• Assist with Committee Meeting Venues Coordination

Membership

Amy Dawson Taggart

National Membership Director

• Set vision and strategy for member recruitment and retention
• Board liaison for membership
• Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director

• Membership Operations
• Membership Recruitment & Retention
• Database Management
• Dues Invoicing & Collections
• Membership Directory

membership@ncbfaa.org

Nicole Applin

Head Office & Database Administrator

• Membership Support
• Database Administration
• Administrative Management
• Front Office Management

recp@ncbfaa.org

Susie Bailey 

Assistant Director, Operations and Membership Projects

• Website Administrator
• Online Resource Management
• Member Recruitment 
• Member Benefits 

membership@ncbfaa.org

Allison Brodell

Assistant Director, Membership 

• EVP Assistance
• New Member Applications & Vetting
• Board Committee Meetings
• Membership Recruitment

membership@ncbfaa.org

Chanel George

Membership Coordinator

• NEI Professional and Corporate Member New Applications
• Membership Recruitment
• Membership Retention
• General Inquiries

membership@ncbfaa.org

NCBFAA Educational Institute

Cynthia Whittenburg

Executive Vice President, NEI

• Oversight of NEI certification programs
• Accreditation
• Learning Management System Content
• Outreach and liaison with NEI constituent groups

Federico "Kiko" Zuniga

Director, Business Development

• Business development
• Accreditation
• Outreach with NEI constituent groups

Sonia Marie Johnson 

Director, Marketing 

• Continuing Education Coordination (NEI Webinars)
• GTE Conference Planning & Promotion
• NEI Communications & Social Media 
• Website Maintenance 

neimedia@ncbfaa.org
(202) 466-0222 ext. 116

Richard Bacon

Director, NEI

• Supervises NCBFAA Educational Institute
• Responsible for all educational programs
• Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
• Conducts outreach and liaison with NEI constituent groups

Pearl Ayamba

Manager, Special Accounts & Billing 

• NEI Special Accounts Liaison
• Certification renewal processing
• NEI MOU Company coordination

William McCrary 

Learning Management Specialist (LMS)

• Accreditation of External Learning
• LMS operational support
• Content management for NEI certification programs
• Reinstatements

 Allison Brown

Learning Management Specialist (LMS)

• LMS operational support
• NEI certification course enrollments and extensions
• Transcript maintenance
• Certification reinstatements

Kerla Pamphile

Membership Assistant

• Grandfathering requests
• Certification documents (CCS, CES, MCS, MES, CZS)
• EVP Assistance