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Staff Directory

Megan Montgomery

Executive Vice President

NCBFAA Office and Budget Oversight
Board of Directors and NCBFAA Committee Liaison
PAC and Public Policy Issues
Leadership Outreach

Communications

Christopher Gillis

Communications Director

Publication and Advertising Sales
Items for Monday Morning Briefing
MMeB Coordination & Distribution
Membership Directory
Public and Press Relations
Conference Assistance

Finance

Kimberly Murphy

Accounting Director

Accounting/Finance
Financial Statements
Annual Budget
PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director

Annual Conference and Government Affairs Conference
Coordinate Committee Meeting Venues

Beth Gillis

Assistant to Meeting Department Director

Assist with Annual Conference and Government Affairs Conference
Assist with Committee Meeting Venues Coordination

Membership

Amy Dawson Taggart

National Membership Director

Set vision and strategy for member recruitment and retention
Board liaison for membership
Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director

Membership Recruitment & Retention
Database Management
Invoicing & Collections
Membership Operations

membership@ncbfaa.org

Nicole Applin

Head Office & Database Administrator

Membership Support
Database Administration
Administrative Management
Front Office Management

recp@ncbfaa.org

Susie Bailey

Assistant Director, Operations and Membership Projects

Website Administrator
Online Resource Management
Member Recuitment
Member Benefits

membership@ncbfaa.org

Allison Brodell

Assistant Director, Membership

EVP Assistance
Membership Recruitment
New Member Applications
Board Committee Meetings
Membership General Inquiries

membership@ncbfaa.org

NCBFAA Educational Institute

Cynthia Whittenburg

Executive Vice President, NEI

Oversight of NEI certification programs
Accreditation
Learning Management System Content
Outreach and liaison with NEI constituent groups

Federico "Kiko" Zuniga

NEI Marketing Director

Marketing
Business development
Outreach with NEI constituent groups

Richard Bacon

NEI Associate Director

Supervises NCBFAA Educational Institute
Responsible for all educational programs
Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
Conducts outreach and liaison with NEI constituent groups

rbacon@ncbfaa.org

Jennifer Okosun

Executive Assistant to EVP, NEI & Media & Marketing Specialist

EVP Assistance
Continuing Education Coordination (NEI Webinars & Quarterly Program)
G▪TEC Conference Planning & Promotion
NEI Communications & Social Media
Website Maintenance

neimedia@ncbfaa.org
(202) 466-0222 ext. 116

Pearl Ayamba

Membership Coordinator

NEI Account liaison and (bulk) billing
Certification renewal processing
NEI MOU Company coordination

certificationrenewal@ncbfaa.org; accountbilling@ncbfaa.org
(202) 466-0222 ext 108

Kerla Pamphile

Membership Assistant

NEI Professional and Corporate Membership processing
Grandfathering requests
Certification documents (CCS, CES, MCS, MES)

neiprofessionalmembership@ncbfaa.org; g randfathering@ncbfaa.org
(202) 466-0222 ext. 110

William McCrary

Learning Management Specialist (LMS)

Accreditation of External Learning (Form 100)
Learning management system operational support
Content management for NEI certification programs
Reinstatements

transcripts@ncbfaa.org; accreditation@ncbfaa.org; enrollment@ncbfaa.org
(202) 466-0222 ext. 120

Allison Brown

Learning Management (LMS) Coordinator

Learning management system operational support
NEI course enrollments, extensions, and final exam
Transcript maintenance
Reinstatements

enrollment@ncbfaa.org; exam@ncbfaa.org; transcripts@ncbfaa.org