Skip to Content
NCBFAA - National Custom Brokers & Forwarders Association of America, Inc. - Voice of the Industry since 1897
TSR window opens December 14, 2026 Have your 20 credits logged and your eCBP login ready See the checklist
Designee and Member Resources

Your CBP triennial, on track with NEI

Already an NCBFAA or NEI member, or an active NEI designee (CCS, MCS, CES, or MES)? This page routes you to the right guide for every triennial task.

Credit tracking in Logistics-EI is a benefit reserved for active NEI designees (CCS, MCS, CES, or MES). It is not included with membership. See who qualifies →

Use your ncbfaa.org username and password. Forgot them? Reset them here. Jump to a task, or, if you’re new to the requirement, see the triennial overview.

CBP Continuing Education for Licensed Customs Brokers

NEI is a CBP-selected accreditor for the Licensed Customs Brokers Continuing Education Program.

Who can use NEI’s online transcript

Active NEI designees holding CCS, MCS, CES, or MES credentials

An NEI designee is someone who has earned a CCS, MCS, CES, or MES through NEI and keeps it active each year by earning 15 CE credits and paying the $95 designation renewal. NEI’s online transcript in Logistics-EI is a benefit reserved for active NEI designees. It is not included with NCBFAA or NEI membership.

If you are a member without an active designation, choose your path:

  • Licensed customs broker who has never grandfathered: Your broker license qualifies you to earn the CCS through NEI’s one-time grandfathering option, with no course and no exam. Grandfather into CCS
  • Held a CCS, MCS, CES, or MES before, or grandfathered in the past: Grandfathering can only be used once, so reinstatement is your way back to an active designation and your transcript. Email reinstatement@ncbfaa.org.
  • Prefer not to hold a designation right now? That’s fine. Just know that the only way to keep your transcript in Logistics-EI is to designate. Licensed customs brokers can grandfather into CCS for a one-time $125 fee, with no course or exam. If designation isn’t the right fit for you, download or print your transcript now and save it with your records. Tracking is reserved for active NEI designees (CCS, MCS, CES, or MES), and transcripts for users without a designation will be removed.

Not sure of your current status? Email grandfathering@ncbfaa.org and NEI will confirm where you stand.

What to do right now

Find your spot in the cycle and act

01
More than 6 months out

Build your credits steadily

  • Earn credits at a steady pace. Resist the urge to defer them to the final months.
  • Active NEI designees (CCS, MCS, CES, or MES): enter each unique identification code (UIC) in Logistics-EI as you go. Everyone else: keep your own records.
  • If you have Logistics-EI tracking: log every code twice, once for your designation renewal and again for your LCB triennial tracking. See how.
02
3 to 6 months out

Confirm your progress

  • If you have Logistics-EI tracking: check that your transcript shows everything you have earned. Everyone else: check your own records.
  • Compare your total to the 20-credit target and find any gap.
  • If you have a gap, close it with NEI webinars, on-demand courses, or other accredited training before January 31, 2027. For future cycles, the Global Trade Educational (GTE) Conference earns up to 15 CE credits in one event each year.
03
Less than 3 months out

Run the pre-deadline checklist

  • Work through the pre-deadline checklist below.
  • If you have Logistics-EI tracking: confirm your transcript shows 20 credits for the cycle. Everyone else: confirm your own records do.
  • Make sure your eCBP Portal Login.gov credentials are active before the TSR window opens on December 14, 2026.

Licensed Customs Brokers need 20 credits by January 31, 2027.
36 credits per cycle after that. Active NEI designees (CCS, MCS, CES, or MES) track every credit in Logistics-EI.

Plan ahead for the next cycle

After this first prorated cycle, CBP requires 36 credits every three years. NEI webinars, on-demand courses, and accredited training let you build those steadily on your own schedule, and the Global Trade Educational (GTE) Conference earns up to 15 CE credits in a single event every year. The 2027 conference runs August 1 to 3 at the Omni Louisville Hotel in Louisville, KY. The 2026 conference sold out, and we expect 2027 to sell out as well.

Search the NEI catalog.

Tasks

Jump to the right NEI guide

Each task below opens NEI’s official step-by-step guide on Logistics-EI. The FAQ further down gives the short version of each. Looking for more ways to earn credits? See NEI’s education page.

Login Routing

Which login goes where

Your individual ncbfaa.org login works on both Logistics-EI and the ncbfaa.org member portal. Company credentials are for company-level dues and your company profile on ncbfaa.org. The eCBP Portal uses a separate Login.gov credential issued by CBP. For the steps to log in, see NEI’s how to log in guide.

Which login do I use?
Enter a UIC, track CE credits, download your transcript, or pay your designation renewal
Logistics-EIYour personal ncbfaa.org credentialsTracking and renewal are for active NEI designees (CCS, MCS, CES, or MES).
Pay NEI Professional Membership dues or access member-only content
ncbfaa.org member portalPersonal credentials
Pay Regular, Affiliate, Associate, or Corporate (company-level) dues, or manage your company profile
ncbfaa.org member portalCompany credentials
File your TSR or pay the $100 CBP fee
eCBP PortalYour Login.gov credentials (issued by CBP, not NEI)
Full reference
PlatformWhat you do thereCredentials to use
Everyone
  • Register for courses and training
Active NEI designees (CCS, MCS, CES, or MES)
  • Enter unique identification codes (UICs)
  • Track CE credits
  • Download your transcript
  • Pay your designation renewal
Important: Each credit must be logged twice: once for your designation renewal and again for your LCB triennial tracking. The same UIC does not carry over automatically.
Your personal ncbfaa.org credentials (same login as ncbfaa.org)
  • Pay membership dues
  • Manage your account or company profile
  • Access member-only content
NEI Professional Members log in with personal credentials to pay their dues and access content. This is the same login you use for Logistics-EI. Regular, Affiliate, Associate, and Corporate Members log in with company credentials to pay company-level dues and manage their company profile. These members also have individual credentials, which they use to log into Logistics-EI.
Personal credentials (Professional Membership) or company credentials (Regular, Affiliate, Associate, Corporate)
Need help with your login credentials? Email Profiles@ncbfaa.org.
CBP filing (CBP, not NEI)
  • Submit your triennial status report (TSR), where you report and certify completion of your CE credits
  • Pay the $100 CBP fee directly to CBP
Note: Nothing is uploaded or attached. This is a CBP process, not an NEI one.
Your Login.gov credentials (issued by CBP, not NEI)
Payment Paths

How to pay each fee

Three fees, three payment paths. Each goes through a different system, and each uses the login shown in Which login goes where.

FeeWhere to payCredentials to use
Designation renewal$95/year
Pay through Logistics-EI. Required annually to keep your CCS, CES, MCS, or MES designation active. Online transcript tracking comes with the designation, not with membership.
Your personal ncbfaa.org credentials
Membership dues
Pay through ncbfaa.org and choose “Make a payment” from the drop-down.
Personal credentials (Professional Membership) or company credentials (Regular, Affiliate, Associate, Corporate)
CBP triennial fee$100 every 3 years
Pay directly to CBP through the eCBP Portal when you submit your triennial status report. This fee goes to CBP, not NEI.
Your Login.gov credentials (issued by CBP)
FAQ

FAQ for designees and members

Answers for active NEI designees (CCS, MCS, CES, or MES) and for NCBFAA and NEI members: documenting and counting credits, downloading your transcript, paying dues, which login to use, what comes due in February 2027, and reinstating a lapsed certification.

Earning and tracking your credits

I’m a member but not an active NEI designee (CCS, MCS, CES, or MES). How do I get access to NEI’s online transcript?

In short: hold an active NEI designation (CCS, MCS, CES, or MES). Membership alone does not include it.

NEI’s online transcript in Logistics-EI is a benefit reserved for active NEI designees (CCS, MCS, CES, or MES). Your path to one depends on your history:

  • Never held a designation, and you’re a licensed customs broker: grandfather into CCS. It’s a one-time option, with no course and no exam.
  • Held a designation before, or grandfathered in the past: reinstate through reinstatement@ncbfaa.org.
  • Prefer not to hold a designation right now? That’s fine. Just know that the only way to keep your transcript in Logistics-EI is to designate. Licensed customs brokers can grandfather into CCS for a one-time $125 fee, with no course or exam. If designation isn’t the right fit for you, download or print your transcript now and save it with your records. Tracking is reserved for active NEI designees (CCS, MCS, CES, or MES), and transcripts for users without a designation will be removed.

Not sure of your status? Email grandfathering@ncbfaa.org.

What activities qualify for LCB CE credit (and what doesn’t)?

Most qualifying CE comes through one of CBP’s five selected accreditors, including NEI. CBP also runs free trade outreach webinars and government CE activities directly, which qualify on their own.

Activities that qualify include accredited webinars, seminars, conferences (including the Global Trade Educational (GTE) Conference), on-demand courses, port tours, trade days, and qualifying company training.

CBP also publishes a list of activities that do not qualify, including social events, government-led meetings such as COAC and ITAC, reading or writing trade publications, individual professional development, academic coursework, and sales or marketing events.

For CBP-direct CE, see CBP’s trade outreach webinars page. Content CBP publishes, including content from partner government agencies, is eligible if CBP published it between January 1, 2024, and January 31, 2027. The one-year limit in 19 CFR 111.103(d) applies only to content accredited by CBP-Selected Accreditors; see CBP’s continuing education page. For CBP’s full list of qualifying and non-qualifying activities, see CBP’s continuing education page for individually licensed brokers.

How can I tell if something qualifies?

CBP requires two visible signifiers on every accredited activity: the accreditor’s logo and the CBP Continuing Education logo. Activity pages normally also show how many CE credits the activity is worth. The LCB Triennial FAQ shows a visual example.

The CE code (also called a UIC) is not something to look for beforehand. It is issued at the end of the activity, on the closing slide or completion certificate.

How should I document the credits I earn?

Keeping records applies to everyone. Entering UICs in Logistics-EI applies to active NEI designees (CCS, MCS, CES, or MES).

In short: for every activity, keep the five details CBP requires, and enter your UICs as you go rather than saving them up.

It depends on whether you are an active NEI designee (CCS, MCS, CES, or MES). Either way, CBP names five things to keep for each activity: the title, the dates attended, the provider, the number of credits, and the location. Online counts as the location for web-based activities.

If you do not hold a CCS, MCS, CES, or MES, you maintain your own records. A spreadsheet works fine. Track the course title, provider, date completed, credit hours, location, and unique identification code (UIC) for each activity. Save your registration receipts and certificates of completion as evidence.

If you are an active NEI designee (CCS, MCS, CES, or MES), you track your credits in Logistics-EI. Best practice still has three parts:

  • Keep evidence of registration for every event you attend. CBP may request this information if you are audited, even for credits already in your Logistics-EI transcript.
  • Enter your UICs as you go. The UIC is provided after you complete the activity, not at registration. Do not save them up to batch-enter close to the triennial deadline. UICs can be misplaced, and last-minute entries create avoidable risk.
  • Download your Logistics-EI transcript once a year and save a copy. Review it for accuracy.

Walkthrough guidance is on the NEI FAQs & Policies page, plus a recorded walkthrough webinar on Logistics-EI.

To enter a UIC step by step, follow NEI’s UIC guide.

How do I enter each UIC to ensure I get both LCB and designation credit?

Applies to active NEI designees (CCS, MCS, CES, or MES). The online transcript is not included with membership.

Important: the system requires two entries to get credit for both records. When you complete an accredited activity, you receive a unique identification code (UIC), the CE code shown at the end of an accredited activity, provided after you finish the activity, not at registration. To have that credit count toward both your CBP triennial requirement and your NEI designation renewal, you must enter the UIC in Logistics-EI twice:

  • Entry 1: Log the UIC for your designation renewal. This counts the credit toward your 15-credit annual designation renewal.
  • Entry 2: Log the same UIC for your LCB triennial tracking. This counts the credit toward your 20-credit (current cycle) or 36-credit (future cycles) CBP requirement.

If you only enter the UIC once, only one record gets credited. NEI is working to consolidate this process; until then, the two-entry workflow is required. For the steps to enter a UIC, follow NEI’s UIC guide.

How do I count my credits and check my progress?

If you are an active NEI designee (CCS, MCS, CES, or MES), your Logistics-EI transcripts show your credits earned. Log in, open the LCB triennial transcript, and the credits you have entered for the current cycle are counted toward your 20-credit target. See NEI’s transcript guide for the steps.

If you do not hold a CCS, MCS, CES, or MES, you maintain your own running total. The countdown clock on the triennial overview shows how many credits per month you need to stay on pace through January 31, 2027.

Either way, the goal is 20 credits earned between January 1, 2025 and January 31, 2027.

How do I download or print my Logistics-EI transcript?

Applies to active NEI designees (CCS, MCS, CES, or MES). The online transcript is not included with membership.

Log into Logistics-EI with your personal credentials, navigate to your transcript, and use the download or print function. Your transcript shows all CE credits entered for the current cycle and any prior cycles where credits were recorded. It is the official record you produce if CBP audits you and the record behind your designation renewal. For the click-by-click steps, follow NEI’s guide to viewing your transcript.

If your transcript does not reflect credits you believe you have earned, contact transcripts@ncbfaa.org.

Payments, logins, and what you owe

How do I pay my designation renewal or membership dues?

Three distinct payment paths depending on what is being paid:

  • NEI designation renewal (annual, for CCS, MCS, CES, MES holders): handled through Logistics-EI with your personal credentials. Questions: CertificationRenewal@ncbfaa.org.
  • Membership dues: log into ncbfaa.org and choose “Make a payment” from the drop-down. Professional Members use personal credentials (questions: NEImembership@ncbfaa.org). Regular, Affiliate, Associate, and Corporate Members use company credentials (questions: membership@ncbfaa.org).
  • CBP $100 triennial fee: paid directly to CBP through the eCBP Portal, not through NEI or NCBFAA. e.cbp.dhs.gov/brokers.

If you are not sure which credentials to use, see the FAQ below on company vs. individual logins.

When do I use my company login vs. my individual login?

One login covers both Logistics-EI and ncbfaa.org. Your personal credentials work on both platforms. You do not need separate logins for each.

Use your personal credentials when you need to:

  • Log into Logistics-EI to register for training or access courses
  • Log into Logistics-EI to find your transcript, if you are an active NEI designee (CCS, MCS, CES, or MES)
  • Log into ncbfaa.org to pay your NEI Professional Membership dues (choose “Make a payment” from the drop-down)
  • Access member-only content on ncbfaa.org, including the NEI members-only Wednesday newsletter

Use your company credentials when you need to:

  • Update your company profile, add or delete staff, or pay company-level dues
  • Pay Regular, Affiliate, Associate, or Corporate Membership dues (log into ncbfaa.org with company credentials and choose “Make a payment”)
  • Access member-only content on ncbfaa.org

The eCBP Portal at e.cbp.dhs.gov/brokers uses a separate Login.gov credential for filing your TSR and paying CBP’s $100 fee. That credential is issued by CBP, not NEI.

For the steps to log in, see NEI’s how to log in guide.

For your ncbfaa.org login credentials, email Profiles@ncbfaa.org. For trouble logging in to Logistics-EI or accessing a course, email enrollment@ncbfaa.org.

I hold a CCS, MCS, CES, or MES. What do I owe in February 2027?

In short: if you are an active NEI designee (CCS, MCS, CES, or MES), two things: the $95 annual designation renewal (to NEI) and the $100 CBP triennial fee (to CBP). No CCS, MCS, CES, or MES? Just the $100 CBP fee.

Two amounts come due in or near February 2027 if you are an active NEI designee (CCS, MCS, CES, or MES): your $95 annual designation renewal (paid to NEI) and the $100 CBP triennial fee (paid to CBP through the eCBP Portal). NEI Professional Membership is a separate annual renewal that follows your personal anniversary date, so it may or may not fall in February. Many LCBs hold all three. Member pricing lowers the cost of earning credits, and Logistics-EI transcript tracking is a benefit reserved for active NEI designees (CCS, MCS, CES, or MES). It is not included with membership.

If you do not hold a CCS, MCS, CES, or MES, the $95 renewal does not apply. You owe the $100 CBP triennial fee only.

Special situations

I hold two NEI designations. How do my CE credits count?

If you hold two NEI designations (CCS and MCS, or CES and MES), the yearly continuing education requirement follows a specific policy for each pairing. See NEI’s FAQs & Policies page for the current rules, or email CertificationRenewal@ncbfaa.org with questions.

I hold CES. Is anything different for me?

Your CES course is completed on GISTnet, not Logistics-EI. Everything else works the same as the other designations: your CE credits, transcript, and annual renewal run through Logistics-EI. See NEI’s CES page for details.

My certification has lapsed. How do I reinstate it?

Grandfathering is a one-time benefit. If you have used the grandfathering process at any point in the past to become CCS or CES certified, you cannot use that path again. If you let any NEI credential (CCS, MCS, CES, or MES) lapse, the path back is reinstatement.

Once reinstated, your certification is valid until February 1 of the following year, and the standard 15 CE credits per year requirement resumes.

Contact reinstatement@ncbfaa.org to begin the reinstatement process.

Before the deadline

Pre-deadline checklist: what should I do before January 31, 2027?

In January 2027, before the TSR submission window opens, do the following:

  • If you are an active NEI designee (CCS, MCS, CES, or MES): log into Logistics-EI and confirm your transcript shows 20 or more credits for the current triennial cycle. Make sure all unique identification codes (UICs) you have earned are entered and that both entries are recorded for each activity (one for your designation renewal, one for your LCB triennial tracking). Download a copy of your transcript and save it.
  • If you do not hold a CCS, MCS, CES, or MES: review your own records to confirm you have earned 20 accredited credits since January 1, 2025. Have documentation ready: course title, provider, date completed, credit hours, location, and UIC for each activity.
  • Everyone: confirm your Login.gov credentials for the eCBP Portal are active. If you have not used them recently, test the login before the TSR window opens on December 14, 2026. Confirm your CBP license information is current at the eCBP Portal.
  • Companies with multiple licenses: each license held requires its own TSR and $100 fee. Confirm which licenses are active and who will file each TSR.

For step-by-step guidance on the Logistics-EI tasks, see NEI’s guides.

New to all this, or have questions about the CBP requirement itself? See the LCB Triennial FAQ for what CBP requires: which activities qualify for LCB CE credit, grandfathering into CCS, the TSR submission process, the $100 fee, audits, and enforcement. For CBP’s official guidance, go straight to CBP’s TSR and CE requirements page.
Need Help?

Stuck on something? Here is who to ask.

The right team for the right issue, so you get unstuck quickly.

Reach the right team
Logins & access
Your ncbfaa.org login credentials (username or password)Profiles@ncbfaa.org
Trouble logging in to Logistics-EI (logistics-ei.ncbfaa.org)enrollment@ncbfaa.org
Trouble accessing an NEI courseenrollment@ncbfaa.org
Credits, courses & events
Credits not appearing on your transcript (for active NEI designees: CCS, MCS, CES, or MES)transcripts@ncbfaa.org
Questions about NEI courses or enrollmentsenrollment@ncbfaa.org
Questions about exam scheduling or proctoringexam@ncbfaa.org
Questions about continuing education generallyenrollment@ncbfaa.org
Questions about the Global Trade Educational (GTE) ConferenceNEImedia@ncbfaa.org
Questions about NEI webinarsNEImedia@ncbfaa.org
Questions about getting your internal or external training accreditedaccreditation@ncbfaa.org
Certifications & renewals
Questions about CCS grandfatheringgrandfathering@ncbfaa.org
Certification renewal questionsCertificationRenewal@ncbfaa.org
Certification reinstatement after a lapsereinstatement@ncbfaa.org
Questions about your printed certificate or lapel pin (CCS, CES, MCS, MES, CZS). See NEI’s Printed Certificates page.certificatedocs@ncbfaa.org
Membership & dues
Questions about NEI Professional Membership or NEI Corporate MembershipNEImembership@ncbfaa.org
Questions about NCBFAA Regular, Affiliate, or Associate Membershipmembership@ncbfaa.org
Membership dues billing or invoice questionsmembership@ncbfaa.org
CBP triennial filing (CBP, not NEI)
Questions about the TSR, the $100 fee, or the eCBP Portal
Broker management questions (TSR, license, general): brokermanagement@cbp.dhs.gov · (202) 344-2580 · cbp.gov/brokers
eCBP Portal technical assistance: revmodservicedesk@cbp.dhs.gov · 1-800-366-8732 ext. 4670 · Monday to Friday, 8:00 AM to 4:30 PM ET
TSR issues via CBP Information Center: 877-227-5511 · select language → 2 → 5, hold for operator
CBP (not NEI)
Note: NEI cannot answer questions about your CBP triennial submission, fee payment, or license status. Those are CBP processes. We can help with everything related to earning, tracking, and certifying your credits through NEI.
Call NEI directly: (202) 301-3703
Stay current between cycles

Triennial deadlines, policy updates, and cycle reminders land first on NCBFAA’s LinkedIn.

Follow on LinkedIn →
Not a member yet?

Get the member rate.

Member rates on courses and exams add up across a triennial cycle. Most people qualify for exactly one category. Pick the one that fits and see the details on our membership page.

Want your credits tracked in Logistics-EI? That is a benefit reserved for active NEI designees (CCS, MCS, CES, or MES). It is not included with membership. Licensed customs brokers can grandfather into CCS for a one-time $125 fee.

Not sure which fits? Email NEImembership@ncbfaa.org and we’ll route you.

↑
Test