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2024 Annual Conference Program Summary

Pre-Conference Meetings:

Friday, April 12^th

Saturday, April 13^th

Conference Meetings:

Sunday April 14^th

Program Sponsored by: 

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7:45 AM

Bus Departs from Hotel to Golf Course

8:00 - 8:45 AM	Golf Tournament Registration
	Co-Sponsored by:
	Avalon Risk Management Grunfeld, Desiderio, Lebowitz, Silverman & Klestadt LLP

9:00 AM - 1:30 PM  Golf Course	Golf Tournament (Additional Cost - $125)
	Co-Sponsored by:
	Avalon Risk Management Grunfeld, Desiderio, Lebowitz, Silverman & Klestadt LLP
	Bus departs Golf Course at 2:00 p.m. to Hotel

1:00 - 8:00 PM Caribbean Registration Desk	NCBFAA Registration Desk/Information Center
	Sponsored by: International Bond & Marine Brokerage, Ltd.

2:00 - 6:00 PM Ocean View Terrace	NCBFAA Hospitality Gathering
	Sponsored by: Roanoke Insurance Group

6:00 - 7:00 PM  Dunes Coconut Terrace	Stewart B. Hauser First-Timer Reception (by Invitation Only)
	Conference "First Timer" attendees are introduced to NCBFAA Officers, Board of Directors, Counsel, Affiliated Association Presidents, Annual Conference Committee, and Media. Please extend a very warm welcome to all "First Timer" attendees identified by the yellow ribbon on their badge.
	Sponsored by:  Sandler, Travis & Rosenberg, P.A.

7:00 - 8:00 PM Grand Ballroom	Grand Opening of the Exhibitor MarketPlace
	Registrants can visit with this year’s exhibitors, as well as enjoy refreshments.
	Sponsored by: Sandler, Travis & Rosenberg, P.A.

8:00 - 9:00 PM Ocean View Terrace	Welcome Reception (Dinner Included; Attire is Business Casual)
	After the Exhibitor MarketPlace closes, everyone will then join the “Welcome Reception” for dinner. This gathering of old friends and colleagues is the perfect opportunity to make new friends and acquaintances as NCBFAA welcomes all registrants to its 2024 Annual Conference.
	Sponsored by: Sandler, Travis & Rosenberg, P.A.

9:00 - 10:00 PM Ocean	Trivia Night
	Join your friends and colleagues after the Welcome Reception for a fun and lighthearted game of trivia. Winners will receive a prize, and all who attend will be provided with one additional drink ticket to be used during the game.
	Sponsored by:

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Monday, April 15^th

Program Sponsored by: 

   & 

7:00 AM - 5:00 PM Caribbean Registration Desk	NCBFAA Registration Desk/Information Center
	Sponsored by: International Bond & Marine Brokerage, Ltd.

8:00 AM Grand

Exhibitor MarketPlace Reopens

8:00 - 9:00 AM Grand	NCBFAA Speakers' Breakfast in Exhibitor MarketPlace
	(Tables will be reserved for speakers)

8:00 - 10:00 AM Grand

Breakfast in Exhibitor MarketPlace

9:00 - 11:30 AM Caribbean	NCBFAA 2024 Annual Meeting
	All Regular Members are requested to attend this once-a-year event, which includes Officer, Counsel, and Committee reports.
	Presiding: Jose D. Gonzalez, NCBFAA President; President, Jose D. Gonzalez CHB
	(Regular Members Only, Please)

11:30 AM - 12:00 PM Grand	Break in the Exhibitor MarketPlace
	Sponsored by:

12:00 - 1:30 PM Ocean	Lunch
	Sponsored by:  Affiliated Presidents Network (APN)
	Keynote Speaker: Daniel B. Maffei, Chairman, Federal Maritime Commission
	Introduction:  Ashley Craig, NCBFAA Transportation Counsel; Partner and Co-Chair - International Trade and Logistics Group, Venable LLP
	NCBFAA 2024 Scholarship Presentations
	Winner: Ricardo Ramirez Reyna, Willson International Ltd. Introduced by: Steven Powell, NCBFAA Annual Conference Chair; Vice President, C.H. Powell Company Presented by: Damien Stile, Chief Operating Officer,  Alba Wheels Up International, Inc. Sponsored by: Alba Wheels Up International, Inc.
	Winner: Erin Esparza, Western Overseas Corp. Introduced by: Steven Powell, NCBFAA Annual Conference Chair; Vice President, C.H. Powell Company Presented by: Grant Goldsmith, Head of Sales, Roanoke Insurance Group Sponsored by: Roanoke Insurance Group
	NCBFAA CCS Award Presentation
	Winner: Mallory Sagarsee, FedEx Trade Networks Transport & Brokerage Introduced by: Cynthia Whittenburg, NEI Executive Vice President, NCBFAA Presented by: Bill Todd, Business Development Executive, CargoWise Sponsored by: CargoWise
	NCBFAA CES Award Presentation
	Winner: Joseph Alberino, John S. James Co. Introduced by: Cynthia Whittenburg, NEI Executive Vice President, NCBFAA Presented by: Kimberly Wakeman, Vice President, Regional Operations & Government Affairs,  Avalon Risk Management Sponsored by:  Avalon Risk Management

1:30 - 2:00 PM Grand	Dessert in Exhibitor MarketPlace
	Sponsored by:

2:00 - 4:30 PM

Exhibitor MarketPlace Closes (Reopens at 4:30 PM)

2:00 - 3:15 PM Caribbean	FMC's New Rules and Regulations Since OSRA 2022
	The FMC has been busy with new regulations since the passing of OSRA on June 16, 2022. The most impactful of these is the final rule on Demurrage & Detention Billing Practices that the industry has been patiently awaiting. This panel will discuss the impact of this and all other rules released by the FMC since OSRA.
	Panelists:
	Ashley Craig, NCBFAA Transportation Counsel; Partner and Co-Chair - International Trade and Logistics Group, Venable LLP
	Moderator:
	Rich Roche, NCBFAA Transportation Committee Vice Chair; Vice President, Mohawk Global Logistics

3:15 - 4:15 PM Caribbean	What is the Role of Artificial Intelligence in Customs and Trade Compliance?
	The use of artificial Intelligence (AI) in the supply chain is growing. Like most technology tools, AI services have varying strengths and purposes. This panel will look at different types of AI programs available today and how they might be useful for certain operational processes. An engaging discussion of how AI features may support customs business as a tool versus conducting customs business electronically will help you understand how AI may be appropriately to bolster your business processes and compliance. What are the guardrails?
	Panelist:
	Craig Seelig, Product Manager – Customs and Compliance, North America, WiseTech Global Lenny Feldman, Esq., NCBFAA General & Customs Counsel; Managing Partner, Operating Committee, Sandler, Travis & Rosenberg, P.A. Kurt Corman, Vice President of Sales, Americas, Raft Butch Connor, NCBFAA Transportation Committee Member; President, John S. Connor, Inc.
	Moderator:
	Joe Trulik, NCBFAA Transportation Committee Member; Director, U.S. Compliance and Consulting, Cole International

4:15 - 5:15 PM Caribbean	Consulting – Know When to say When
	Complexity in regulation and legislation is pressing customs brokers to act as consultants on all manner of CBP questions. On issues of trade remedy duties, exclusions, AD/CVD, and circumvention investigations, importers are looking to their brokers to help decode the new requirements. What strategies should a broker deploy to deal with these requests? What kind of risk management plan should a broker develop as they service their clients? This panel will share experiences and advice on when a broker should direct questions to a consultant or counsel, as well as “best practices”. Knowing when to turn away questions that are “out of our wheelhouse” and how to protect your company from lawsuits.
	Panelist:
	Cindy Allen, CEO and Managing Director, Trade Force Multiplier LLC Heather Litman, Partner, Grunfeld, Desiderio, Lebowitz, Silverman & Klestadt, LLP Kit Johnson, NCBFAA Customs Committee Member; Director of Trade Compliance, John S. James Co.
	Moderator:
	Michelle Francis, NCBFAA Membership Committee Chair; President, Boston Custom Brokers & Freight Forwarders Association (BCBFFA); Vice President, Magic Customs Brokers, Inc.

4:30 - 6:30 PM Grand

Exhibitor MarketPlace Reopens

4:30 - 6:30 PM Grand	NCBFAA Hospitality Gathering in Exhibitor MaketPlace
	Sponsored by: Roanoke Insurance Group

5:15 PM

Closing Announcements

6:45 - 9:30 PM

Dinner on Your Own

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Tuesday, April 16^th

Program Sponsored by: 

   & 

7:00 AM - 5:00 PM Caribbean Registration Desk	NCBFAA Registration Desk/Information Center
	Sponsored by: International Bond & Marine Brokerage, Ltd.

7:00 - 8:00 AM Grand	NCBFAA Speakers' Breakfast in Exhibitor MarketPlace
	(Tables will be reserved for speakers)

7:00 - 9:00 AM Grand

Breakfast Buffet in Exhibitor MarketPlace

8:00 - 8:30 AM Caribbean	Legislative Committee Session
	Precis:
	Panelists:
	Nicole Bivens Collinson, NCBFAA Legislative Advisor; Managing Principal, Operating Committee, International Trade & Government Relations Practice Leader, Sandler, Travis & Rosenberg, P.A.
	Moderator:
	Leah Ellis, NCBFAA Legislative Committee Chair; Compliance Operations Manager, JAS | USA Headquarters

8:30 - 9:00 AM Caribbean	Canada's CARM Panel Discussion
	Discussion regarding Canada’s upcoming CARM Release 2 (CBSA Assessment and Revenue Management) deployment currently set for May 2024. Canada is instituting an importer based bond requirement and this will be a timely (and lively) panel!
	Panelists:
	Glenn Patton, Managing Director - Canada, Roanoke Insurance Group Inc. Angela Collins, Chief Regulatory Officer and Vice President Client Services, Willson International
	Moderator:
	Colleen Clarke, Senior Vice President, Surety & Trade Relations, Roanoke Insurance Group Inc.

9:00 - 10:30 AM Caribbean	RAC Town Hall
	Join the RAC Committee and PGA Representatives from CPSC, AMS-NOP, and APHIS to discuss the most recent PGA challenges that will affect your company and your clients. Bring your questions and issues to this open forum. Let some of the industry's most experienced PGA experts bring you up to date on the latest items of interest.
	Panelists:
	Dr. Jennifer Tucker, Deputy Director, National Organics Program, Agricultural Marketing Service, U.S. Department of Agriculture Sabrina Keller, Deputy Director, Office of Import Surveillance, Consumer Product Safety Commission Erin Otto, National Policy Manager - Lacey Act, Animal and Plant Health Inspection Service, U.S. Department of Agriculture
	Moderators:
	Karen Damon, NCBFAA Regulatory Agencies Committee (RAC) Vice Chair; Vice President, Regulatory Compliance, Mohawk Global

10:30 - 11:00 AM Grand	Break in the Exhibitor MarketPlace
	Sponsored by:

11:00 AM - 12:00 PM Caribbean	La Junta
	La Junta becomes part of our formal program, exploring the entire scope of Southern Border issues, from customs clearance to transportation to everything in between. Topics will include: 1) Organics: Compliance/Non Compliance/Consequences 2) Holds on In Bonds: Still an issue and CBP issuing penalties even 3) Outsourcing: Southern Border/Northern Border 4) Admissibility: What is the Definition? 5) Sections 321/86 Southern Border
	Panelists:
	Brad Slutsky, Director, Cargo Security and Controls Division, Cargo and Conveyance Security, U.S. Customs and Border Protection  Dennis McKenzie, Executive Director, Cargo and Conveyance Security, Office of Field Operations, U.S. Customs and Border Protection Armando Taboada, Assistant Director Field Operations - Trade, Laredo Field Office, U.S. Customs and Border Protection Valarie Neuhart, Deputy Executive Director, Trade Relations, U.S. Customs and Border Protection  Dr. Jennifer Tucker, Deputy Director, National Organics Program, Agricultural Marketing Service, U.S. Department of Agriculture Gustavo Acosta, President, Nogales U.S. Customs Brokers Association Carime Duck, President, Charles Dorsch Ships Agent Inc
	Moderators:
	Head Referee: Neto Roser, NCBFAA Customs Committee Member; Director CBP Customs Compliance, Roser & Cowen Logistical Customs Services, Ltd Scorekeeper: Meghan Roser Wheeler, Branch Manager, Roser & Cowen Logistical Customs Services, Ltd Game Referee: Federico "Kiko" Zuniga, NCBFAA NACBA Representative; Marketing Director, NCBFAA Educational Institute Game Referee: Rene Romero, NCBFAA Customs Committee Member; President, AM-MEX International Game Referee: Jose D. Gonzalez, NCBFAA President; President, Jose D. Gonzalez CHB VAR Referee: Lenny Feldman, Esq., NCBFAA General & Customs Counsel; Managing Partner, Operating Committee, Sandler, Travis & Rosenberg, P.A.

12:00 - 1:30 PM Grand

Luncheon in Exhibitor Marketplace

12:00 - 1:30 PM Ocean

Legislative Committee Meeting (Lunch Provided)

Have you ever had an interest in government? Have you ever wondered how a bill is passed into law? Do you have an interest in helping to get laws changed in the industry? If so, the legislative committee may be right for you! The NCBFFA legislative committee is actively seeking new members to join, and we are looking for dedicated individuals that are committed to the cause and assist with issues such as the Customs Business Fairness Act HR2261. This group is committed to helping shape the future of our industry! Please stop by if you are interested during lunch on Tuesday.

1:30 - 5:00 PM  Clearwater	ACE Portal Training Sessions
	Attention ACE Portal Users
	Do you use the ACE Portal and find its functionality challenging? If you do, then you should participate in one of the eight ACE Portal Training Sessions we have scheduled during the NCBFAA Annual Conference. Running from 1:30 - 5:00 p.m. on Tuesday, April 16th, and Wednesday, April 17th, these 30-minute first-come, first-served sessions are only being offered to fully registered attendees. This is your chance to ask CBP Portal experts for help in addressing any of your challenges with the Portal. Registrations are limited to on-site only; no pre-arrival registrations will be taken, and participants must provide their own devices.
	Panelists:
	Carlos R. Rodriguez, Information Technology Specialist, Trade Transformation Office / Office of Trade, U.S. Customs and Border Protection Bianca Carr, International Trade Analyst, Data Visualization, Analysis, and Reporting, Entry Summary, Accounts & Revenue Division, Trade Transformation Office - Office of Trade, U.S. Customs and Border Protection Christian Stimer, Program Manager, Office of Trade (OT) / Trade Transformation Office (TTO), U.S. Customs and Border Protection Suzanne Vogan, Management and Program Analyst, U.S. Customs and Border Protection Ruben Barberena, Management and Program Analyst, Readiness & Deployment Branch, Office of Trade – Trade Transformation Office, U.S. Customs and Border Protection Karen Groff, Management and Program Analyst, U.S. Customs and Border Protection Evelyn Kearse, Client Representative, U.S. Customs and Border Protection Ramon Portu, Client Representative, U.S. Customs and Border Protection Christine Cahill, Client Representative, U.S. Customs and Border Protection

1:30 - 2:00 PM Caribbean	NACBA Roundtable
	With the onset of nearshoring and the complexity of the changing systems to handle the increased growth of International trade with this major trading block, the trade associations of Mexico, United States and Canada have formed the North American Customs  Brokers Alliance to speak with one voice in addressing issues which would affect the efficient movement of trade between these countries. Listen to some of the representatives from this group highlight some of the current issues we are dealing with and how we are working together to bring some clarity to the issues
	Panelists:
	Janine Harker, President, Canadian Society of Customs Brokers (CSCB) Kim Campbell, Director, Canadian International Freight Forwarders Association, Inc. (CIFFA) Federico "Kiko" Zuniga, NCBFAA NACBA Representative; Marketing Director, NCBFAA Educational Institute A.A. Miguel Cos Nesbitt, President, Confederación de Asociaciones de Agentes Aduanales de la República Mexicana (CAAAREM)
	Moderator:
	Jose D. Gonzalez, NCBFAA President; President, Jose D. Gonzalez CHB

2:00 - 3:00 PM Caribbean	FMCSA - “Are you compliant?”
	Are you a Property Broker? Are you a Domestic Freight Forwarder? What is Map-21? Let's review the FMCSA (Federal Motor Carriers Safety Administration) rules and regulations. Come join us and see if you have everything you need to stay compliant.
	Panelists:
	Melzie Wilson, NCBFAA Area 7 Board Representative; CEO, THE Global Zolutions LLC Jim Farrell, Managing Principal, Transportation & Logistics Practice, EPIC Insurance Brokers & Consultants Bryan Smith, Business Development Manager, International Bond & Marine Brokerage, Ltd.
	Moderator:
	Merit Tremper, NCBFAA Logistics Subcommittee Chair; President, Merit Trade Consulting Services LLC

3:00 - 3:30 PM Grand	Final Break & Raffles in Exhibitor MarketPlace
	Sponsored by:

3:30 - 5:00 PM Caribbean	Cyber Security and Downtime
	As crucial as digital technology is to global trade, implementing cybersecurity and downtime policies and procedures is just as crucial.  Downtime, whether due to cyber incidents or system failures, can lead to delays in cargo movement, compliance issues, and diminished customer trust.  Thus, having a plan and understanding the various government agencies’ expectations and procedures is imperative to mitigate risks.  For example, freight forwarders, NVOCCs, IACs, do you have policies in place if you aren’t able to file a EEIs in AES or cut a HBLs/HAWBs for an extended period?  Brokers, do you have policies in place if you aren’t able to transmit entries for an extended period of time?  Join us as we look at best practice suggestions for freight forwarders and brokers and hear from Customs and Border Protection (CBP) and Census.
	Panelist:
	Brad Slutsky, Director, Cargo Security and Controls Division, Cargo and Conveyance Security, U.S. Customs and Border Protection Shari McCann, Director, Commercial Operations, Revenue and Entry, Office of Trade, Customs and Border Protection Stephen Jackson, Supervisor, Economic Management Division/ Trade Data Collection Branch, U.S. Census Bureau
	Moderator:
	Ralph De La Rosa, NCBFAA Customs Committee Vice Chair; President/CEO, Imperial Freight Brokers Kim Calicott, NCBFAA Export Compliance Subcommittee Chair; Export Compliance Manager, Mallory Alexander International Logistics, LLC

4:00 - 6:00 PM Ocean View Terrace	NCBFAA Hospitality Gathering
	Sponsored by: Roanoke Insurance Group

5:00 PM

Closing Announcements

7:00 - 10:00 PM Ocean	The 51st NCBFAA Annual Conference Dinner Dance: Tuesday Night Fever - A Disco Dinner Dance
	Get ready to groove in your platforms and bellbottoms as we step back into the disco era. A prize will be awarded for the best disco outfit!
	Co-Sponsored by:
	Avalon Risk Management CoAction Specialty Insurance Group, Inc.

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Wednesday, April 17^th

Program Sponsored by: 

   & 

7:00 AM - 5:00 PM Caribbean Registration Desk	NCBFAA Registration Desk/Information Center
	Sponsored by: International Bond & Marine Brokerage, Ltd.

7:00 - 8:00 AM Grand	NCBFAA Speakers' Breakfast
	(Tables will be reserved for speakers)

7:00 - 8:00 AM Grand

Breakfast Buffet in the Grand Ballroom

8:00 - 8:30 AM Caribbean	FDA Website Review
	A review of the resources available on the FDA website.
	Moderator:
	Adam Lees, NCBFAA Regulatory Agencies Committee (RAC) Committee Member; VP of Customs Brokerage, Alba Wheels Up International, Inc.

8:30 - 9:30 AM Caribbean	Exports – Current and Future States, Challenges, and Opportunities
	Join us as we dive into current and developing export compliance hot topics and learn from US Government Regulatory Agencies how to navigate the challenges and opportunities faced by forwarders. We will discuss concerns impacting forwarders and how to best prepare for future changes. Topics will include the current and future states of export controls, sanctions, Electronic Export Manifest, facilitation of exports, and much more.
	Panelists:
	Gerry Horner, Chief, Trade Regulations Branch (TRB), U.S. Census Bureau  Teresa Telesco, Chief of Staff, Office of Enforcement Analysis, Bureau of Industry and Security  Brad Slutsky, Director, Cargo Security and Controls Division, Cargo and Conveyance Security, U.S. Customs and Border Protection
	Moderator:
	Kim Calicott, NCBFAA Export Compliance Subcommittee Chair; Export Compliance Manager, Mallory Alexander International Logistics, LLC

9:30 - 10:15 AM Caribbean	Liquidated Damages, Penalties and other Fan Mail
	CBP may issue enforcement claims for a variety of reasons. Each type of case has different standards for mitigation and/or cancellation of the case. Claims can range from late filing of entries to misdelivery of cargo, manifest discrepancies to solid wood packing materials violations, export related and many more. This panel will discuss the arguments that can be made to support petitions for such cases. There will also be an overview of the new ePetition module. What are the avenues for a broker to support their client and protect themselves? Mitigation and cancellation best practices.
	Panelists:
	Lisa K Santana Fox, Director - Fines, Penalties and Forfeitures Division, Cargo & Conveyance Security, Office of Field Operations, U.S. Customs & Border Protection Patrick J. Caulfield, Esq., Partner, Grunfeld, Desiderio, Lebowitz, Silverman & Klestadt LLP Donna Kavanaugh, NCBFAA Export Compliance Subcommittee Vice Chair; Compliance Manager, A.N. Deringer, Inc.
	Moderator:
	Laurie Arnold, NCBFAA Treasurer; Vice President Compliance, JAS | USA Headquarters

10:15 - 10:30 AM Caribbean Foyer	Morning Session Break
	Sponsored by:

10:30 - 11:30 AM Caribbean	Imagining the Future of Customs Business
	A look at current and future programs that allow CBP better access to more sources of data.  The challenges and developments of entry type 86, eCommerce, Global Business Identifier, and 21 CCF testing of DLT for steel, agricultural, and pipeline.  How will CBP ensure the validity of data?  Where is testing currently?  What types of technology could be on the horizon to facilitate compliance and customs business?  What role will customs brokers play in the new world of customs business? A lively discussion amongst experts from different perspectives.
	Panelists:
	Brandon Lord, Executive Director, Trade Policy & Programs, Office of Trade, U.S. Customs & Border Protection Amy Magnus, NCBFAA Senior Counsel Member; Director of Customs Affairs and Compliance, A.N. Deringer, Inc. Kim Daniels, CEO, Mercantile Logistics & International Trade, Inc. Fany Flores-Pastor, Senior Director, Product Management, Descartes Systems (USA) LLC.
	Moderator:
	Robert Stein, Vice President, Braumiller Consulting Group, LLC

11:30 AM - 12:00 PM Caribbean	Name That Case!
Diamond Sponsor Session:	With insurance claims becoming an increasingly contested issue in the courts, Avalon's Lisa Perez will moderate an insightful discussion on recent legal cases. Avalon’s President/CEO Mike Brown along with an attorney will be reviewing the nuances of insurance coverage and its practical application in each case.
	Panelists:
	Mike Brown, President/CEO, Avalon Risk Management  Andrew Spector, Managing Partner, Spector Rubin, P.A.
	Moderator:
	Lisa Perez, Assistant Vice President, Regional Operations - Western Region, Avalon Risk Management

12:00 - 1:30 PM Grand	Luncheon with Keynote Speaker: Acting Commissioner Troy Miller
	Keynote Speaker: Troy Miller, Acting Commissioner, U.S. Customs and Border Protection
	Sponsored by: Sandler, Travis & Rosenberg, P.A.

1:30 - 5:00 PM Clearwater	ACE Portal Training Sessions
	Attention ACE Portal Users
	Do you use the ACE Portal and find its functionality challenging? If you do, then you should participate in one of the eight ACE Portal Training Sessions we have scheduled during the NCBFAA Annual Conference. Running from 1:30 - 5:00 p.m. on Tuesday, April 16th, and Wednesday, April 17th, these 30-minute first-come, first-served sessions are only being offered to fully registered attendees. This is your chance to ask CBP Portal experts for help in addressing any of your challenges with the Portal. Registrations are limited to on-site only; no pre-arrival registrations will be taken, and participants must provide their own devices.
	Panelists:
	Carlos R. Rodriguez, Information Technology Specialist, Trade Transformation Office / Office of Trade, U.S. Customs and Border Protection Bianca Carr, International Trade Analyst, Data Visualization, Analysis, and Reporting, Entry Summary, Accounts & Revenue Division, Trade Transformation Office - Office of Trade, U.S. Customs and Border Protection Christian Stimer, Program Manager, Office of Trade (OT) / Trade Transformation Office (TTO), U.S. Customs and Border Protection Suzanne Vogan, Management and Program Analyst, U.S. Customs and Border Protection Ruben Barberena, Management and Program Analyst, Readiness & Deployment Branch, Office of Trade – Trade Transformation Office, U.S. Customs and Border Protection Karen Groff, Management and Program Analyst, U.S. Customs and Border Protection Evelyn Kearse, Client Representative, U.S. Customs and Border Protection Ramon Portu, Client Representative, U.S. Customs and Border Protection Christine Cahill, Client Representative, U.S. Customs and Border Protection

1:30 - 2:15 PM Caribbean	What’s New in Broker Management and the ACE Portal?
	With the introduction of the new broker regulations by CBP and the updates to the ACE portal, brokers have questions about what information to put in the ACE portal and how. Join us to learn more about things like “knowledgeable broker” vs “contact person for notifications” such as CF28’s and 29’s and whether you can use a group email as a proper contact in ACE. A discussion on updating the employee list in ACE will address “end dating” employees who have left the company.
	Panelists:
	Carlos R. Rodriguez, Information Technology Specialist, Trade Transformation Office / Office of Trade, U.S. Customs and Border Protection Omar Qureshi, Broker Management Branch Chief, Trade Policy & Programs, U.S. Customs and Border Protection
	Moderator:
	Sandra Langford-Coty, NCBFAA Customs Committee Chair; Director of Operational Development, A.N. Deringer, Inc.

2:15 - 3:00 PM Caribbean	Understanding Broker Expectation with Clients and Customs. Who is responsible for knowing what is in the box?
	The new broker regulations (19CFR §111) have been in place for over a year. What is the standard that CBP will hold a broker to? How are CBP expectation changing? This panel will address new challenges to the customs broker/importer relationship, from obtaining a power of attorney to termination of a broker/importer relationship, as the new regulations place additional requirements on brokers. The evolution of expectations for brokers such as Reasonable Care versus Responsible Supervision and Control and knowing “what is in the box?”. We will explore commonsense suggestions for setting up client relationships and expectations using such resources as CBP’s Broker Guidance document, NCBFAA Revised POA book, and the NCBFAA revised Terms and Conditions.
	Panelists:
	Lenny Feldman, Esq., NCBFAA General & Customs Counsel; Managing Partner, Operating Committee, Sandler, Travis & Rosenberg, P.A. Shari McCann, Director, Commercial Operations, Revenue and Entry, Office of Trade, U.S. Customs and Border Protection Jerrod Nutt, District Manager, A.N. Deringer, Inc. Brian Barber, NCBFAA Area 1 Board Representative; Vice President, U.S. Brokerage Operations and Government Affairs, Willson International  Kristina Frolova, Attorney-Advisor, Entry Process & Duty Refunds Branch, Regulations & Rulings, Office of Trade, U.S. Customs and Border Protection
	Moderator:
	Karen Damon, NCBFAA Regulatory Agencies Committee (RAC) Vice Chair; Vice President, Regulatory Compliance, Mohawk Global

3:00 - 3:15 PM Caribbean Foyer	Afternoon Session Break
	Sponsored by:

3:00 - 3:30 PM Palm Terrace	NCBFAA Hospitality Gathering
	Sponsored by: Roanoke Insurance Group

3:15 - 3:45 PM Caribbean	Risky Business
	Business and risk are inseparable—and as we know--this is true for our businesses.  However, that doesn’t mean that the risks associated with freight forwarding and customs brokerage cannot be identified, controlled, and addressed. Enter AI.  AI technologies can help mitigate the inherent risks by analyzing transaction data, financial records, shipping information and the like to look for suspicious patterns and anomalies that may indicate fraudulent activities.  And, AI tools present opportunities to prevent and control risks. Learn from industry experts how AI can be your business partner proactively controlling risk—and providing enhanced services for our clients.
	Panelists:
	Amy Morgan, VP, Head of Trade Compliance, Altana Technologies Jenny Roman, Director, Solutions Consulting, E2open, LLC
	Moderator:
	Mary Jo Muoio, NCBFAA Customs Committee Chair Emeritus; Director, Customs and Trade, INLT Inc.

3:45 - 4:15 PM Caribbean	Matthew Axelrod, Assistant Secretary for Export Enforcement, US DoC, BIS
	Precis:
	Moderator:
	Geoffrey Powell, NCBFAA Transportation Committee Chair; President, C.H. Powell Company

4:15 - 5:00 PM Caribbean	LCB Accreditation Process
	This segment will discuss the latest developments pertaining to CBP’s final rule requiring licensed customs brokers to earn continuing education credits to maintain the license. The conversation will also delve into approaches to link internal trainings to continuing education requirements and how to leverage existing NCBFAA Educational Institute programs and capabilities.
	Panelists:
	Bonita Helm, Director Trade & Compliance, UPS
	Moderator:
	Cynthia Whittenburg, NEI Executive Vice President, NCBFAA

5:00 PM

Closing Announcements

5:00 - 6:30 PM Palm Terrace	NCBFAA Outdoor Hospitality Gathering
	Sponsored by: Roanoke Insurance Group

6:30 - 8:30 PM Grand	Closing Reception, Keynote Address & Special Recognition Awards
	We will begin the festivities of our Closing Reception with a champagne toast, highlighting the recent passage of the Customs Business Fairness Act. This year we will be honoring NCBFAA's NEI Marketing Director, Federico "Kiko" Zuniga, with the highest honor we can bestow: the NCBFAA Centurion Award.
	Sponsored by: Louisiana Maritime International Chamber of Commerce Inc.

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