Now in its 50th year, the NCBFAA Annual Conference brings together more than 600 of the international trade industry's top representatives from around the United States. For four days in New Orleans, the
nation's leading customs brokers, freight forwarders, NVOCCs, OTIs, and service providers gather to update themselves on industry developments and connect with colleagues new and old.
All NCBFAA Members and potential Regular, Affiliate, and Associate Members are strongly encouraged to consider joining us for the industry event of the year, the 2023 NCBFAA Annual Conference, where you will:
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All NCBFAA Regular, Associate, and Affiliate Members are invited to attend, as well as those non-members who are eligible for NCBFAA Regular, Associate, or Affiliate membership. Because importers and exporters (NEI
Professional Members) may attend various NEI webinars and participate in G.TEC, as well as NEI Case Studies, to obtain the required CEUs throughout the year, NEI Professional Members who are ineligible for NCBFAA Regular, Associate,
or Affiliate membership are not eligible to attend either the NCBFAA Annual Conference or the NCBFAA Government Affairs Conference. For more information on membership, please click here.
You must have an NCBFAA account to register for the Conference. If you need to create a profile, you can do that here.
Please keep in mind that the information that is currently in your NCBFAA account (Name, Company, E-mail, etc.) should be updated BEFORE registration, as badges and information for
the attendee list are populated from this information. If you are registering your Spouse/Guest, share the program and tours that are a part of their program with them before registering.
A fully paid Attendee registration includes:
A Spouse/Guest Registration includes:
To register for the 50th NCBFAA Annual Conference, click here.
You MUST register your Spouse/Guest when you are registering yourself for attendance. After you enter your billing information, the bottom of the screen will say “Add Guest.”
Click that button, then enter your Spouse/Guest’s information on the pages that follow. For a step-by-step guide on how to register your Spouse/Guest, please click here.
If you have completed your own registration and need to add a guest afterward, please e-mail firstname.lastname@example.org
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We’ll be sorry that you won’t be able to join us for this exceptional learning and networking experience! However, we understand that things happen, so if you can’t attend, please notify us in
writing as soon as possible. Refunds will be subject to a $75 administrative fee. Any refunds after 4/14/2023 will be subject to a $175.00 administrative fee. Registration substitutions (for this event only) are accepted
anytime, so if you are unable to attend, but someone else from your organization can be there in your place, please notify us in writing via email at email@example.com.
If you require a special meal or accommodation, please let us know, in specific detail, during registration or contact firstname.lastname@example.org.
Certain meals may incur additional costs.
All NCBFAA events are business casual unless designated otherwise. Not everyone agrees on the temperature inside sessions, so be prepared to bring a jacket or sweater to be sure that you are comfortable.
Participants are expected to attend the Conference in business casual attire during the day and at most evening functions. With our industry partners and colleagues attending, it is important for each of us to
reinforce the Association's professional image (no shorts, tee-shirts, or flip flops, please).
New Orleans has pleasant, warm weather in April. The average maximum daytime temperature in New Orleans in April is 79°F. The average night-time temperature is usually around 60°F. To view
current weather in New Orleans, click here.
Attendance at the Annual Conference is worth 15 CCS/CES credits. Credits will be automatically applied after the conference.
Registered Spouse/Guests are invited to attend all social events. Those who have joined NCBFAA for past Conferences know that the special friendships made during the Spouse/Guests events are memorable, as veteran attendees
focus on meeting new attendees and helping them enjoy all that New Orleans and the Conference have to offer. There are Spouse/Guests activities each day, and all are encouraged to attend every evening function.
Please note: Select your Spouse/Guest's desired program options when registering for the Conference. For a step-by-step guide on how to register your Spouse/Guest, click here.
| Sunday, April 23 | Golf Tournament | 8:30 A.M. - 1:30 P.M. |
ADDITIONAL COST ($125)
This year's Golf Tournament will take place at Lakewood
Golf Club. The bus to the golf course will depart from the hotel at 7:15 a.m. and will return at 2:30 p.m. to the hotel. Please note that there will be no registration cancellations after April 1st and there will be no registrations
or changes in golf foursomes after April 3rd.
| Sunday, April 23 | New Orleans VIP City Tour | 9 - 11 A.M. |
ADDITIONAL COST ($60)
The New Orleans VIP City Tour will pick you up for an air-conditioned tour ride to some of the most iconic neighborhoods and landmarks in New Orleans. Tour stops include the French Quarter, Tremé, the Garden District,
historic cemeteries, City Park, the 9th Ward, and Lake Pontchartrain.
| Monday, April 24 | Spouse/Guest Meet & Greet | 9 - 10 A.M. |
INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE
We will provide all of the information you could want to know about the New Orleans area, to help you make the most out of your stay, as well as a welcome mimosa to start off the Annual Conference. There will also be a
raffle. You must be present to win the raffle.
| Monday, April 24 | Spouse/Guest President's Reception, hosted by Billy Fields & Lisa James| 3 - 5 P.M. |
INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE
This is a chance to meet and socialize with other Spouses/Guests.
| Monday, April 24 - Wednesday, April 26| Hop-On Hop-Off Bus Tour | 9:30 A.M. - 5:30 P.M. |
The Hop-On Hop-Off Bus Tours operate in a continuous loop, stopping at a variety of locations and allowing you to get off and explore at your leisure. Buses arrive at each stop roughly every 25 minutes for pick up/drop
off. Areas featured in the tour include the Garden District, the French Quarter, and the Central Business District.
| Wednesday, April 26 | Sazerac House Tour | 11:20 A.M. - 1:20 P.M. |
Located next to the Sheraton New Orleans Hotel, the Sazerac House is a cocktail museum that unpacks the legacy and lore of your favorite drinks. You will learn about the distilling methods used to create New Orleans'
signature Sazerac Rye as well as the processes that go into handcrafting Sazerac's world famous Peychaud’s Bitters. Tours include complimentary samples and the opportunity to chat with from Sazerac's
On Monday, Tuesday, and Wednesday, from 8 a.m. to 10 a.m., there will be a reserved table at the Roux Bistro for spouses and guests to gather. From Sunday - Wednesday, the NCBFAA Hospitality
Area will be open various hours for spouses and guests to enjoy and relax.
The Sheraton New Orleans Hotel is approximately 20 minutes from the Louis Armstrong New Orleans International Airport.
Additional Parking Information:
The Sheraton New Orleans Hotel does NOT offer an airport shuttle.
If transportation is needed from the Louis Armstrong New Orleans International Airport, please contact Joieful Concierge to make a reservation.
You can also use a rideshare app such as Uber or Lyft.
In an effort to more accurately manage our room block allotment, NCBFAA has updated its hotel registration policy requiring attendees to now register for the Conference prior to making their hotel
reservations. Upon the completion of your Conference registration, you will receive a link to the Sheraton New Orleans Hotel reservation page that includes NCBFAA's special room block rate of $240 + fees ([State/Local
tax] 15.75% = $37.80, + [Occupancy Tax] $3, + [Statutory Act 410 Tourism Support Assessment, 1.75%] $4.20) = $285.00 per night. This policy change will ensure all registered attendees have the opportunity to stay
at the Conference hotel. Demand for reservations is always high, so make sure you register for the 2023 NCBFAA Annual Conference before March 17, 2023, when our group rate is up. Please keep in mind that rooms may not be available if we sell out of them before this date, so please secure your reservations at the hotel as soon as possible. Also note that if no available rooms are shown when you go to register, it may be helpful to try adjusting the dates listed in your search. This is because if one of your listed dates is unavailable, no rooms will be shown even if they may be available within the other dates listed in your search. If you have any issues securing your hotel reservation, please contact email@example.com.
If this occurs, you may contact nearby hotels to make an alternate reservation, or make arrangements via any online hotel booking website, keeping the cancellation policy in mind, should accommodations
at the Sheraton New Orleans Hotel become available. Also note that if no available rooms are shown when you go to register, it may be helpful to try adjusting the dates listed in your search. This is because if one of your listed dates is unavailable, no rooms will be shown even if they may be available within the other dates listed in your search. If you have any issues securing your hotel reservation, please contact firstname.lastname@example.org.
The room rate that has been secured for our Conference attendees is $240 + fees ([State/Local tax, 15.75%] $37.80, + [Occupancy Tax] $3, + [Statutory Act 410 Tourism Support Assessment, 1.75%]
$4.20) = $285.00 per night.
Click here for hotel room
All guestrooms and the lobby are equipped with complimentary wireless high-speed internet access. However, to access high-speed internet in the meeting rooms you will have to sign in.
The Hotel requires that all reservations be guaranteed either by a credit card or by a cash/check deposit for one night’s room and tax. Guarantee/deposit will not be refunded unless the individual
reservation is canceled seventy-two (72) hours prior to arrival. Cancellation after the 72 hour window will result in a penalty of one night's room tax.
If you would like to ship anything to the hotel, please use this link for instructions.
There is no spa available at the Sheraton New Orleans Hotel at this time, however other available amenities include an outdoor pool and a fitness center. There are Spas at other hotels nearby,
you can contact the hotel concierge for locations.
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Links to Conference materials are sent via e-mail at least two weeks prior to the Conference. If you would like hard copies of the program, attendee lists, presentations, or other Conference documents,
you will need to print and bring them with you to the Conference. No hard copies will be available onsite.
Up to, and throughout the Conference, you can go to the NCBFAA website to keep track of Conference events. Once on site, there will also be a mobile app which will feature a Conference program
Yes! Once again, the NCBFAA Annual Conference Mobile App will be available for attendees to use throughout the event. The app will open with a splash page, and then lead to a log in screen. Once
logged in, the user will see a ‘home’ page with 12 buttons. A side menu will allow the user to see the full list of menu items. Use the app to add and view content for four different types of Conference-goers
– Sponsors, Exhibitors, Speakers, and Attendees. Each type will have a main alphabetical list of entries, with the ability to click on a specific entry for more detailed information. All four types will
allow app users to ‘follow’ these entries, adding them to a list within the Attendee profile for quick reference. Users can also make additions/changes to their app profile easily.
The app also allows us to add and view content for the Agenda/Schedule. Entries on this list have the ability to click on an entry for more detailed information (including showing the speaker and users who have
added the item to their attendance list). From the entry, users can also click to view the speakers’ detail card. The entry also shows its own mini-feed of posts specifically tagged with this entry.
For an added level of connectivity, the app allows for posts, photo posts and surveys the users can participate with. There is a central Activity feed that allows users to see what’s going on during the Conference.
They can add to this feed directly or through other parts of the app. Many Activity items tie in with the Leaderboard of the app – users can gain points by completing certain tasks and reaching milestones,
adding direct communication/participation with users. In addition, certain activities will be eligible for prizes.
The app supports surveys, both for specific sessions, as well as a general Conference survey. Completion of the surveys will give NCBFAA feedback about the engagement of the Conference material and also serve
as a way for users to add to their own points. It also includes an overview map for the event location, allowing users to quickly see where they need to be. A section of the app ties directly to the NCBFAA
Social Media Sites. The app will also have a Resources section. This section of the app will support a blog that will replace the Daily Voice Annual Conference newsletter and files section (i.e., session
handouts) to be available to the user.
The hotel does have a Business Center available, click here for details.
Badges are required for admission to all Conference sessions and functions and are to be worn "High and Right" if not on a lanyard. Badges are non-transferable. Individuals needing badges can pick them up at the NCBFAA Registration Desk upon completion of the registration process.
We understand that pressing business may interrupt you, but please be considerate of your fellow attendees, presenters, and special guests. No calls are permitted during Conference sessions. All devices
should either be turned off or set to vibrate. In the event of a call, please step OUT of the room. NCBFAA will provide numerous power strips throughout Conference session rooms for laptop use. We also request that
participants not make recordings of the sessions. It is a violation of federal copyright laws to record session presentations in any manner. Thank you in advance for your cooperation and consideration.
Yes. On Sunday, April 23rd, 2023, the Hospitality area will be located in Lagniappe, on the second floor from 2 p.m. - 6 p.m. On Monday April 24th, it will be located in the Exhibitor
MarketPlace, in the Grand Ballroom on the fifth floor from 4:30 p.m. - 6:30 p.m. On Tuesday, April 25th, and Wednesday, April 26th, it will be located in Maurepas, on the third floor from 4:30
p.m. - 6:30 p.m.
The funding supplied by our Conference sponsors contributes greatly to making it possible for the Association to provide attendees with the Conference experience they have come to expect over the years.
In light of this welcome support, we encourage our attendees to not only visit each of the Exhibitors in the MarketPlace, but also thank all our gracious sponsors who can be easily identified by their Sponsor
Yes. The Exhibitor MarketPlace will be in the Grand Ballroom and include booths featuring products and/or services geared to the Customs Broker/Freight Forwarder/NVOCC industry. We once again remind
and encourage everyone to be sure to visit the diverse exhibits Monday and Tuesday during breakfast, coffee breaks, and lunch. Individual booth raffles will be held Tuesday, April 25th, at 3 p.m.!
All fully paid registrants are invited to breakfast Monday through Wednesday, April 24th - 26th. All registrants are invited to the Breakfast on Monday, April 24th,
8:00-10:00 a.m., in the Exhibitor MarketPlace in the Grand Ballroom. Tuesday's Breakfast Buffet will be held from 7:00-9:00 a.m. in the Exhibitor MarketPlace. Wednesday's Breakfast Buffet will be held from 7:00
- 9:00 a.m. in the Napoleon Foyer, located on the 3rd floor. Spouse/Guest will receive coupons for Monday, Tuesday, and Wednesday for breakfast at the Sheraton New Orleans Hotel's Roux Bistro.
Please note: The daily coupons received in your spouse/guest registration packet are only redeemable for each day as indicated. Special registration rates may not include breakfast. Check with NCBFAA for
We suggest all moderators contact their speakers and panelists to finalize their presentations for that day. The NCBFAA Team will be happy to assist in coordinating conference calls between you
and your panelists prior to arriving on site. Once on-site, Kim O'Beirne (pronounced O’Burn) with the NCBFAA Meetings Department will coordinate moderator reservations in the Exhibitor MarketPlace on
the morning of the presentation. There will be a speaker ready room available Monday - Wednesday from 6:00 a.m. - 5:00 p.m. in the Rampart room on the 3rd floor next the Napoleon Ballroom, where
the sessions will be held.
From time to time NCBFAA uses photographs taken at Conferences and events in its promotional materials and on its website. Unless this permission is revoked in writing to NCBFAA, by virtue of their
attendance, all Conference visitors agree to the use of their likeness in such materials.
This year at the Conference, we will be implementing a drink ticket system. Attendees will be given 2 drink tickets for each qualifying event. Please use each ticket during its specified time/date.
Each First Time Attendee will receive a call to explain what to expect at the Conference, and it will include a description of the Invitation-Only Event, where they are a special guest of the
Officers, Board of Directors, and Affiliated Association Presidents, who want to officially welcome them to their first NCBFAA Conference.
Sunday, April 23rd, in in the Maurepas room on the 3rd floor, from 6 to 7 p.m. Displaying their Stewart B. Hauser First Timer ribbon has historically proven to be a great
way to meet new colleagues, which often sets the momentum for new participants.
At 7 p.m., following the Stewart B. Hauser First Timer's Reception, attendees have the opportunity to attend the Exhibitor MarketPlace Grand Opening celebration. The celebration officially opens
the Annual Conference. Participants are invited to enjoy refreshments and encouraged to visit the Exhibit Booths. From 7 p.m. - 8 p.m., attendees are invited to the Welcome Reception dinner, located
in the Armstrong Ballroom. This gathering of old friends and colleagues is a great chance to make new friends and acquaintances, as NCBFAA officially welcomes all registrants to the 2023 Annual Conference.
Yes, on Wednesday, April 26th, from 6:30 p.m. - 8 p.m. in the Armstrong Ballroom. The event will officially close the Conference for final goodbyes to all your friends and colleagues,
until next year at NCBFAA's 51st Annual Conference to be held in Fort Lauderdale, FL, April 14th - 17th.
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If you are not participating in the golf tournament, we encourage you to consider registering for the New Orleans VIP City Tour (additional cost - $65). The New Orleans VIP City
Tour will pick you up for an air-conditioned tour ride to some of the most iconic neighborhoods and landmarks in New Orleans. Tour stops include the French Quarter, Tremé, the Garden District, historic
cemeteries, City Park, the 9th Ward, and Lake Pontchartrain.
To learn more about other activity alternatives, click on this link for
further tour information, or call the Sheraton New Orleans Hotel's Concierge desk. You will find that several of these tours and attractions are conveniently located just minutes from of the Hotel.
Please browse the 2023 Annual Conference Sponsorship Information page
to view our growing list of current sponsors and to access the benefits and sponsorship submission form.
The next annual Government Affairs Conferences take place September 10-12, 2023 and September 22-24, 2024, at the Hyatt Regency Washington. The 2025 Government Affairs Conferences will take place September 7-9, 2025 and
will be held at the
Grand Hyatt Washington.
The 2024 Annual Conference will take place April 14th - 17th at the Fort Lauderdale Marriott Harbor Beach Resort & Spain in Ft. Lauderdale, FL.
Exhibitor set up will be on Sunday, April 23rd, starting at 11 a.m. Exhibits must be finished by 5 p.m. Sunday night, without exception.
There is no limit to the number of booth workers. There is a maximum of 2 Exhibit Booth Registrants. All other booth workers must complete the regular Attendee Registration.
One registration is included in the exhibit fee, along with the option to pay for one additional worker at a reduced rate. All other workers will need to register as attendees via the website
at the full registration price. If two booths are purchased, then two registrations will be included, as well as the option to add one additional worker at the reduced rate. All registrations
will include Conference materials and typical registration access to meals, social functions, and sessions. Spouse/Guests have their own program and are not to work inside the booth. If you
have a Spouse/Guest that you would like to work in the booth, they will need to either register as an exhibitor assistant or a regular attendee. No exceptions.
Single Booth also includes the availability of one Exhibitor Assistant at a reduced rate.
Double Booth also includes the availability of one Exhibitor Assistant at a reduced rate as well as one additional complimentary registration.
These services are provided by the Sheraton New Orleans Hotel. Ordering will be available through your Exhibitor kit.
Once your exhibitor registration has been processed, we will provide your contact information to the company in charge of the exhibit space. They will provide an Exhibitor Kit to
you that will detail shipping information, how to order electric, display material, etc. Please be sure to take notice of the cut-off dates for shipping.
All attendees on the floor must be registered either as an attendee, exhibitor, or paid guest. If you wish to have someone come and visit the booth, they will need
to see the NCBFAA Registration Desk to get registered or be registered ahead of time.
NCBFAA Exhibitor MarketPlace will open Sunday, April 23rd, from 7-8 p.m.; Monday, April 24th, from 7:30 a.m. - 1:30 p.m. and 4:30 p.m.
- 6:30 p.m.; and Tuesday, April 25
th, from 9 a.m. – 3:30 p.m. All exhibits must be dismantled by 5 p.m. on Tuesday.
During hours that the NCBFAA Exhibitor MarketPlace is closed, NCBFAA will have the ballroom locked and secured. No one will be allowed in the hall when
the NCBFAA Exhibitor MarketPlace is closed, including exhibitors. We will allow exhibitors access to the hall one hour prior to each opening on Monday and Tuesday. We recommend,
though, that electronics such as laptops and other expensive items be monitored or placed out of sight when you are not at your booth.
Yes, the Exhibitor MarketPlace will be open all day. We ask that there always be someone in the booth, but if you need to step away, again, please place any valuables
out of sight, or take them with you.
Yes! Feel free to collect business cards and hold a raffle. At the last break on Tuesday, April 25th, we will have a microphone available to announce your winner(s). We will begin the raffle announcements about 20 minutes prior to the NCBFAA Exhibitor MarketPlace closure to ensure attendees have time to make it to the next scheduled session. Please pull the winners prior to stepping up to the microphone to help speed things along (we suggest picking three winners in case the first selected winner is not present).
If you plan to golf, which we encourage you to register for, just keep in mind you will still be required to have your booth set up at by 5 p.m. on Sunday evening. So, plan accordingly to ensure you will have enough time to get your booth set up when you return from the Tournament.
The Exhibitor MarketPlace will close on Tuesday, April 25th, at 3:30 p.m. There is absolutely no dismantling of booths prior to 3:30 p.m., as this is not only a breach
of contract but also very disruptive to the Exhibitor MarketPlace and booths around you. Teardown must be completed by 5 p.m.
Definitely! There will be an exhibitor meeting from 2:30 to 3 p.m. on Tuesday, April 25th, in the Hall, to discuss the 2023 and 2024 exhibits.