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FAQs

 


Registration:

 

What is the NCBFAA Annual Conference?

Now in its 50th year, the NCBFAA Annual Conference brings together more than 600 of the international trade industry's top representatives from around the United States. For four days in New Orleans, the nation's leading customs brokers, freight forwarders, NVOCCs, OTIs, and service providers gather to update themselves on industry developments and connect with colleagues new and old.

All NCBFAA Members and potential Regular, Affiliate, and Associate Members are strongly encouraged to consider joining us for the industry event of the year, the 2023 NCBFAA Annual Conference, where you will:

  • Learn from NCBFAA subject matter experts how to overcome industry challenges before your competitors do!
  • Hear from federal, state, and industry experts about the latest issues affecting your business!
  • Find out what new products and services can help your bottom line from our Exhibitors in the Exhibitor MarketPlace!
  • Acquire fresh ideas by networking at numerous social venues with old friends and business colleagues while meeting new people!

AC22 General Annual Meeting

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Who should attend?

All NCBFAA Regular, Associate, and Affiliate Members are invited to attend, as well as those non-members who are eligible for NCBFAA Regular, Associate, or Affiliate membership. Because importers and exporters (NEI Professional Members) may attend various NEI webinars and participate in G.TEC, as well as NEI Case Studies, to obtain the required CEUs throughout the year, NEI Professional Members who are ineligible for NCBFAA Regular, Associate, or Affiliate membership are not eligible to attend either the NCBFAA Annual Conference or the NCBFAA Government Affairs Conference. For more information on membership, please click here.

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What information do I need to register?

You must have an NCBFAA account to register for the Conference. If you need to create a profile, you can do that here.

Please keep in mind that the information that is currently in your NCBFAA account (Name, Company, E-mail, etc.) should be updated BEFORE registration, as badges and information for the attendee list are populated from this information. If you are registering your Spouse/Guest, share the program and tours that are a part of their program with them before registering.

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What does my NCBFAA Annual Conference Registration include?

A fully paid Attendee registration includes:

  • Golf on Sunday (additional cost - $125)  OR  New Orleans VIP City Tour (additional cost - $60)
  • Access to all Monday to Wednesday sessions
  • Three nights of social & networking functions
  • Dinner Sunday
  • Breakfast & Lunch Monday
  • Breakfast, Lunch, & Dinner Tuesday
  • Breakfast, Lunch, & light hors d'oeuvres on Wednesday
  • Sunday - Wednesday NCBFAA Hospitality Area (various hours)
  • Access to the Exhibitor MarketPlace
  • Please Note: A fully paid Attendee registration does not include Spouse/Guest events  

A Spouse/Guest Registration includes:

  • Golf on Sunday (additional cost - $125)  OR  New Orleans VIP City Tour (additional cost - $60)
  • Dinner Sunday
  • Breakfast Monday
  • Spouse/Guest Meet & Greet
  • Spouse/Guest President's Reception, hosted by Billy Fields & Lisa James 
  • Three nights of social & networking functions
  • Lunch Monday
  • Breakfast, Lunch, & Dinner Tuesday
  • Breakfast, Lunch, & light hors d'oeuvres on Wednesday
  • Sunday - Wednesday NCBFAA Hospitality Area (various hours)
  • Please note: Spouse/Guest registrants may neither attend the daily work sessions nor work in an Exhibitor's booth           

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How do I register for the NCBFAA Annual Conference?

To register for the 50th NCBFAA Annual Conference, click here. 

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How do I register my Spouse/Guest?

You MUST register your Spouse/Guest when you are registering yourself for attendance. After you enter your billing information, the bottom of the screen will say “Add Guest.” Click that button, then enter your Spouse/Guest’s information on the pages that follow. For a step-by-step guide on how to register your Spouse/Guest, please click here.

If you have completed your own registration and need to add a guest afterward, please e-mail bgillis@ncbfaa.org .

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What is the cancellation policy for my registration?

We’ll be sorry that you won’t be able to join us for this exceptional learning and networking experience! However, we understand that things happen, so if you can’t attend, please notify us in writing as soon as possible. Refunds will be subject to a $75 administrative fee. Any refunds after 4/14/2023 will be subject to a $175.00 administrative fee. Registration substitutions (for this event only) are accepted anytime, so if you are unable to attend, but someone else from your organization can be there in your place, please notify us in writing via email at bgillis@ncbfaa.org.

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How do I request a special meal or accommodation?

If you require a special meal or accommodation, please let us know, in specific detail, during registration or contact bgillis@ncbfaa.org. Certain meals may incur additional costs.

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What should I pack for the Conference?

All NCBFAA events are business casual unless designated otherwise. Not everyone agrees on the temperature inside sessions, so be prepared to bring a jacket or sweater to be sure that you are comfortable.

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What is the dress code?

Participants are expected to attend the Conference in business casual attire during the day and at most evening functions. With our industry partners and colleagues attending, it is important for each of us to reinforce the Association's professional image (no shorts, tee-shirts, or flip flops, please).

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What will the weather be during the Conference dates?

New Orleans has pleasant, warm weather in April. The average maximum daytime temperature in New Orleans in April is 79°F. The average night-time temperature is usually around 60°F. To view current weather in New Orleans, click here.

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How many CCS/CES credits is Annual Conference Attendance worth?

Attendance at the Annual Conference is worth 15 CCS/CES credits. Credits will be automatically applied after the conference.

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Spouse/Guest Information:

 

How can a registered Spouse/Guest participate?

Registered Spouse/Guests are invited to attend all social events. Those who have joined NCBFAA for past Conferences know that the special friendships made during the Spouse/Guests events are memorable, as veteran attendees focus on meeting new attendees and helping them enjoy all that New Orleans and the Conference have to offer. There are Spouse/Guests activities each day, and all are encouraged to attend every evening function.

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What programs are available for Spouse/Guests to register for?
  • Sunday: Golf tournament or tour on your own (additional cost - $125)
  • Sunday: New Orleans VIP City Tour (additional cost - $60)
  • Sunday - Wednesday: NCBFAA Hospitality Area (various hours)
  • Monday - Wednesday: Breakfast at the Roux Bistro
  • Monday: Spouse/Guest Meet & Greet
  • Monday: Spouse/Guest President's Reception, hosted by Billy Fields & Lisa James
  • Monday - Wednesday: Hop-On Hop-Off Tour
  • Wednesday: Sazerac House Tour

Please note: Select your Spouse/Guest's desired program options when registering for the Conference. For a step-by-step guide on how to register your Spouse/Guest, click here.

Activity Highlights:

|  Sunday, April 23  | Golf Tournament |  8:30 A.M. - 1:30 P.M.  |

ADDITIONAL COST ($125)

This year's Golf Tournament will take place at Lakewood Golf Club. The bus to the golf course will depart from the hotel at 7:15 a.m. and will return at 2:30 p.m. to the hotel. Please note that there will be no registration cancellations after April 1st and there will be no registrations or changes in golf foursomes after April 3rd.

OR

|  Sunday, April 23  |  New Orleans VIP City Tour  |  9 - 11 A.M.  |

ADDITIONAL COST ($60)

The New Orleans VIP City Tour will pick you up for an air-conditioned tour ride to some of the most iconic neighborhoods and landmarks in New Orleans. Tour stops include the French Quarter, Tremé, the Garden District, historic cemeteries, City Park, the 9th Ward, and Lake Pontchartrain.

French Quarter

|  Monday, April 24  |  Spouse/Guest Meet & Greet  |  9 - 10 A.M.  |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

We will provide all of the information you could want to know about the New Orleans area, to help you make the most out of your stay, as well as a welcome mimosa to start off the Annual Conference. There will also be a raffle. You must be present to win the raffle.

| Monday, April 24 | Spouse/Guest President's Reception, hosted by Billy Fields & Lisa James| 3 - 5 P.M. |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

This is a chance to meet and socialize with other Spouses/Guests.

AC22 First Timer's Reception

 

| Monday, April 24 - Wednesday, April 26| Hop-On Hop-Off Bus Tour | 9:30 A.M. - 5:30 P.M. |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

The Hop-On Hop-Off Bus Tours operate in a continuous loop, stopping at a variety of locations and allowing you to get off and explore at your leisure. Buses arrive at each stop roughly every 25 minutes for pick up/drop off. Areas featured in the tour include the Garden District, the French Quarter, and the Central Business District.

City Park

| Wednesday, April 26 | Sazerac House Tour | 11:20 A.M. - 1:20 P.M. |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

Located next to the Sheraton New Orleans Hotel, the Sazerac House is a cocktail museum that unpacks the legacy and lore of your favorite drinks. You will learn about the distilling methods used to create New Orleans' signature Sazerac Rye as well as the processes that go into handcrafting Sazerac's world famous Peychaud’s Bitters. Tours include complimentary samples and the opportunity to chat with from Sazerac's experts.

NOLA Sazerac

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    Where else can spouses and guests get together?

    On Monday, Tuesday, and Wednesday, from 8 a.m. to 10 a.m., there will be a reserved table at the Roux Bistro for spouses and guests to gather. From Sunday - Wednesday, the NCBFAA Hospitality Area will be open various hours for spouses and guests to enjoy and relax.

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    Hotel/Transportation:

     

    How far is the Conference Site from the airport?

    The Sheraton New Orleans Hotel is approximately 20 minutes from the Louis Armstrong New Orleans International Airport.

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    Where can I park my vehicle if I am driving?
    • On-site parking, fee: $35 daily 
    • Valet parking, fee: $48 daily
    • Electric car charging stations

    Additional Parking Information:

    • Garage ceiling max 6 feet, 5 inches
    • Taxes not listed in parking fees
    • Valet: $15/2 hours; $26/10 hours
    • Self-parking: $8/per hour

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    How do I get from the Airport to the Hotel?

    The Sheraton New Orleans Hotel does NOT offer an airport shuttle.

    If transportation is needed from the Louis Armstrong New Orleans International Airport, please contact Joieful Concierge to make a reservation. 

    You can also use a rideshare app such as Uber or Lyft.

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    How do I make my hotel reservation?

    In an effort to more accurately manage our room block allotment, NCBFAA has updated its hotel registration policy requiring attendees to now register for the Conference prior to making their hotel reservations. Upon the completion of your Conference registration, you will receive a link to the Sheraton New Orleans Hotel reservation page that includes NCBFAA's special room block rate of $240 + fees ([State/Local tax] 15.75% = $37.80, + [Occupancy Tax] $3, + [Statutory Act 410 Tourism Support Assessment, 1.75%] $4.20) = $285.00 per night. This policy change will ensure all registered attendees have the opportunity to stay at the Conference hotel. Demand for reservations is always high, so make sure you register for the 2023 NCBFAA Annual Conference before March 17, 2023, when our group rate is up. Please keep in mind that rooms may not be available if we sell out of them before this date, so please secure your reservations at the hotel as soon as possible. Also note that if no available rooms are shown when you go to register, it may be helpful to try adjusting the dates listed in your search. This is because if one of your listed dates is unavailable, no rooms will be shown even if they may be available within the other dates listed in your search. If you have any issues securing your hotel reservation, please contact kobeirne@ncbfaa.org.

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    If I am unable to secure a room at the Sheraton New Orleans Hotel, what should I do?

    If this occurs, you may contact nearby hotels to make an alternate reservation, or make arrangements via any online hotel booking website, keeping the cancellation policy in mind, should accommodations at the Sheraton New Orleans Hotel become available. Also note that if no available rooms are shown when you go to register, it may be helpful to try adjusting the dates listed in your search. This is because if one of your listed dates is unavailable, no rooms will be shown even if they may be available within the other dates listed in your search. If you have any issues securing your hotel reservation, please contact kobeirne@ncbfaa.org.

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    What is the NCBFAA room rate?

    The room rate that has been secured for our Conference attendees is $240 + fees ([State/Local tax, 15.75%] $37.80, + [Occupancy Tax] $3, + [Statutory Act 410 Tourism Support Assessment, 1.75%] $4.20) = $285.00 per night.

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    What does my NCBFAA Sheraton New Orleans Hotel Room Rate Include?

    Click here for hotel room details.

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    What Wi-Fi is available at the Sheraton New Orleans Hotel?

    All guestrooms and the lobby are equipped with complimentary wireless high-speed internet access. However, to access high-speed internet in the meeting rooms you will have to sign in. 

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    What is the cancellation policy for my Hotel room?

    The Hotel requires that all reservations be guaranteed either by a credit card or by a cash/check deposit for one night’s room and tax. Guarantee/deposit will not be refunded unless the individual reservation is canceled seventy-two (72) hours prior to arrival. Cancellation after the 72 hour window will result in a penalty of one night's room tax.

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    What if I want to send items directly to the Hotel?

    If you would like to ship anything to the hotel, please use this link for instructions. 

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    Will a spa be available at the Sheraton New Orleans Hotel?

    There is no spa available at the Sheraton New Orleans Hotel at this time, however other available amenities include an outdoor pool and a fitness center. There are Spas at other hotels nearby, you can contact the hotel concierge for locations. 

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    General Conference:

     

    How do I access Conference materials? 

    Links to Conference materials are sent via e-mail at least two weeks prior to the Conference. If you would like hard copies of the program, attendee lists, presentations, or other Conference documents, you will need to print and bring them with you to the Conference. No hard copies will be available onsite.

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    How can we keep track of Conference events?

    Up to, and throughout the Conference, you can go to the NCBFAA website to keep track of Conference events. Once on site, there will also be a mobile app which will feature a Conference program page.

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    Will there be a mobile app for the Conference this year?

    Yes! Once again, the NCBFAA Annual Conference Mobile App will be available for attendees to use throughout the event. The app will open with a splash page, and then lead to a log in screen. Once logged in, the user will see a ‘home’ page with 12 buttons. A side menu will allow the user to see the full list of menu items. Use the app to add and view content for four different types of Conference-goers – Sponsors, Exhibitors, Speakers, and Attendees. Each type will have a main alphabetical list of entries, with the ability to click on a specific entry for more detailed information. All four types will allow app users to ‘follow’ these entries, adding them to a list within the Attendee profile for quick reference. Users can also make additions/changes to their app profile easily.

    The app also allows us to add and view content for the Agenda/Schedule. Entries on this list have the ability to click on an entry for more detailed information (including showing the speaker and users who have added the item to their attendance list). From the entry, users can also click to view the speakers’ detail card. The entry also shows its own mini-feed of posts specifically tagged with this entry.

    For an added level of connectivity, the app allows for posts, photo posts and surveys the users can participate with. There is a central Activity feed that allows users to see what’s going on during the Conference. They can add to this feed directly or through other parts of the app. Many Activity items tie in with the Leaderboard of the app – users can gain points by completing certain tasks and reaching milestones, adding direct communication/participation with users. In addition, certain activities will be eligible for prizes.

    The app supports surveys, both for specific sessions, as well as a general Conference survey. Completion of the surveys will give NCBFAA feedback about the engagement of the Conference material and also serve as a way for users to add to their own points. It also includes an overview map for the event location, allowing users to quickly see where they need to be. A section of the app ties directly to the NCBFAA Social Media Sites. The app will also have a Resources section. This section of the app will support a blog that will replace the Daily Voice Annual Conference newsletter and files section (i.e., session handouts) to be available to the user.

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    Is there a Business Center at the Sheraton New Orleans Hotel?

    The hotel does have a Business Center available, click here for details. 

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    What are the hours of the NCBFAA Registration/Information Desk?                   
    • Sunday: 1 p.m. - 8 p.m.
    • Monday - Wednesday: 7 a.m. - 5 p.m.

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    What are the rules regarding Conference badges?

    Badges are required for admission to all Conference sessions and functions and are to be worn "High and Right" if not on a lanyard. Badges are non-transferable. Individuals needing badges can pick them up at the NCBFAA Registration Desk upon completion of the registration process. 

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    What do the different badge colors indicate?
    • GREEN - badges indicate fully registered, Regular Members.
    • ORANGE - badges indicate fully registered, Affiliate and Associate Members.
    • RED - badges indicate fully registered, non-members.
    • BLUE - badges indicate fully registered, Spouse/Guests.

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    What is the Conference policy on the use of mobile devices?

    We understand that pressing business may interrupt you, but please be considerate of your fellow attendees, presenters, and special guests. No calls are permitted during Conference sessions. All devices should either be turned off or set to vibrate. In the event of a call, please step OUT of the room. NCBFAA will provide numerous power strips throughout Conference session rooms for laptop use. We also request that participants not make recordings of the sessions. It is a violation of federal copyright laws to record session presentations in any manner. Thank you in advance for your cooperation and consideration.

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    Will a hospitality area be available during the Conference?

    Yes. On Sunday, April 23rd, 2023, the Hospitality area will be located in Lagniappe, on the second floor from 2 p.m. - 6 p.m. On Monday April 24th, it will be located in the Exhibitor MarketPlace, in the Grand Ballroom on the fifth floor from 4:30 p.m. - 6:30 p.m. On Tuesday, April 25th, and Wednesday, April 26th, it will be located in Maurepas, on the third floor from 4:30 p.m. - 6:30 p.m. 

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    How can we best support our generous sponsors?

    The funding supplied by our Conference sponsors contributes greatly to making it possible for the Association to provide attendees with the Conference experience they have come to expect over the years. In light of this welcome support, we encourage our attendees to not only visit each of the Exhibitors in the MarketPlace, but also thank all our gracious sponsors who can be easily identified by their Sponsor ribbons.

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    Will there be an NCBFAA Exhibitor MarketPlace this year?

    Yes. The Exhibitor MarketPlace will be in the Grand Ballroom and include booths featuring products and/or services geared to the Customs Broker/Freight Forwarder/NVOCC industry. We once again remind and encourage everyone to be sure to visit the diverse exhibits Monday and Tuesday during breakfast, coffee breaks, and lunch. Individual booth raffles will be held Tuesday, April 25th, at 3 p.m.!

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    What are the breakfast arrangements?

    All fully paid registrants are invited to breakfast Monday through Wednesday, April 24th - 26th. All registrants are invited to the Breakfast on Monday, April 24th, 8:00-10:00 a.m., in the Exhibitor MarketPlace in the Grand Ballroom. Tuesday's Breakfast Buffet will be held from 7:00-9:00 a.m. in the Exhibitor MarketPlace. Wednesday's Breakfast Buffet will be held from 7:00 - 9:00 a.m. in the Napoleon Foyer, located on the 3rd floor. Spouse/Guest will receive coupons for Monday, Tuesday, and Wednesday for breakfast at the Sheraton New Orleans Hotel's Roux Bistro.

    Please note: The daily coupons received in your spouse/guest registration packet are only redeemable for each day as indicated. Special registration rates may not include breakfast. Check with NCBFAA for details.

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    Will panelists have a chance to meet before their presentations?

    We suggest all moderators contact their speakers and panelists to finalize their presentations for that day. The NCBFAA Team will be happy to assist in coordinating conference calls between you and your panelists prior to arriving on site. Once on-site, Kim O'Beirne (pronounced O’Burn) with the NCBFAA Meetings Department will coordinate moderator reservations in the Exhibitor MarketPlace on the morning of the presentation. There will be a speaker ready room available Monday - Wednesday from 6:00 a.m. - 5:00 p.m. in the Rampart room on the 3rd floor next the Napoleon Ballroom, where the sessions will be held.

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    How does the Conference use event photographs?

    From time to time NCBFAA uses photographs taken at Conferences and events in its promotional materials and on its website. Unless this permission is revoked in writing to NCBFAA, by virtue of their attendance, all Conference visitors agree to the use of their likeness in such materials.

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    What's new at the Conference this year?

    This year at the Conference, we will be implementing a drink ticket system. Attendees will be given 2 drink tickets for each qualifying event. Please use each ticket during its specified time/date.

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    Conference Venue & Events:

     

    What is the Stewart B. Hauser First Timer’s Reception?

    Each First Time Attendee will receive a call to explain what to expect at the Conference, and it will include a description of the Invitation-Only Event, where they are a special guest of the Officers, Board of Directors, and Affiliated Association Presidents, who want to officially welcome them to their first NCBFAA Conference.

    Stewart B Hauser First Timer's Exhibition     AC22 SBH Exhibition Preview

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    When is the Stewart B. Hauser First Timer’s Reception?

    Sunday, April 23rd, in in the Maurepas room on the 3rd floor, from 6 to 7 p.m. Displaying their Stewart B. Hauser First Timer ribbon has historically proven to be a great way to meet new colleagues, which often sets the momentum for new participants.

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    Is there an official opening event?

    At 7 p.m., following the Stewart B. Hauser First Timer's Reception, attendees have the opportunity to attend the Exhibitor MarketPlace Grand Opening celebration. The celebration officially opens the Annual Conference. Participants are invited to enjoy refreshments and encouraged to visit the Exhibit Booths. From 7 p.m. - 8 p.m., attendees are invited to the Welcome Reception dinner, located in the Armstrong Ballroom. This gathering of old friends and colleagues is a great chance to make new friends and acquaintances, as NCBFAA officially welcomes all registrants to the 2023 Annual Conference. 

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    Is there an official closing event? 

    Yes, on Wednesday, April 26th, from 6:30 p.m. -  8 p.m. in the Armstrong Ballroom. The event will officially close the Conference for final goodbyes to all your friends and colleagues, until next year at NCBFAA's 51st Annual Conference to be held in Fort Lauderdale, FL, April 14th - 17th.

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    Golf Tournament:

     

    Where is the annual golf tournament going to be held?
    • This year’s Golf Outing will take place at Lakewood Golf Club.
    • The tournament begins at 8:30 a.m. on Sunday, April 23rd.
    • Price (not included in registration): $125.00
    • Bus departs from the Sheraton New Orleans Hotel at 7:15 a.m.
    • Bus returns to the Sheraton New Orleans Hotel at 2:30 p.m.
    • NOTE: THERE WILL BE NO REGISTRATION CANCELLATIONS AFTER APRIL 1st.
    • NOTE: THERE WILL BE NO REGISTRATIONS OR CHANGES IN GOLF FOURSOMES AFTER APRIL 3rd.

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    How can I rent golf equipment?
    • A set of clubs may be rented, payable on site. Rental price is $45.
    • Golf shoes are not required.
    • Players may wear any athletic shoes. 
    • No dress shoes or spikes, please.
    • Club rental MUST be reserved two weeks before the Tournament to guarantee availability.
    • Contact Matt Parrott with questions by clicking here. Please click here to reserve clubs.

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    If I am not participating in the golf tournament, what other entertainment options are available?  

    If you are not participating in the golf tournament, we encourage you to consider registering for the New Orleans VIP City Tour (additional cost - $65). The New Orleans VIP City Tour will pick you up for an air-conditioned tour ride to some of the most iconic neighborhoods and landmarks in New Orleans. Tour stops include the French Quarter, Tremé, the Garden District, historic cemeteries, City Park, the 9th Ward, and Lake Pontchartrain.

    To learn more about other activity alternatives, click on this link for further tour information, or call the Sheraton New Orleans Hotel's Concierge desk. You will find that several of these tours and attractions are conveniently located just minutes from of the Hotel.

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    Sponsorship Opportunities:

     

    How do I become an NCBFAA Sponsor? What sponsorship opportunities are available for the NCBFAA Annual Conference?

    Please browse the 2023 Annual Conference Sponsorship Information page to view our growing list of current sponsors and to access the benefits and sponsorship submission form.

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    Future Conferences:

     

    What are the details for the 2023 to 2025 Government Affairs Conference in Washington, DC?

    The next annual Government Affairs Conferences take place September 10-12, 2023 and September 22-24, 2024, at the Hyatt Regency Washington. The 2025 Government Affairs Conferences will take place September 7-9, 2025 and will be held at the  Grand Hyatt Washington.

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    What are the details for the 2024 Annual Conference in Ft. Lauderdale, FL?

    The 2024 Annual Conference will take place April 14th - 17th at the Fort Lauderdale Marriott Harbor Beach Resort & Spain in Ft. Lauderdale, FL.

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    NCBFAA Exhibitor MarketPlace:

     

    When can I set up my booth?

    Exhibitor set up will be on Sunday, April 23rd, starting at 11 a.m. Exhibits must be finished by 5 p.m. Sunday night, without exception.

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    How many people can work in the booth?

    There is no limit to the number of booth workers. There is a maximum of 2 Exhibit Booth Registrants. All other booth workers must complete the regular Attendee Registration. One registration is included in the exhibit fee, along with the option to pay for one additional worker at a reduced rate. All other workers will need to register as attendees via the website at the full registration price. If two booths are purchased, then two registrations will be included, as well as the option to add one additional worker at the reduced rate. All registrations will include Conference materials and typical registration access to meals, social functions, and sessions. Spouse/Guests have their own program and are not to work inside the booth. If you have a Spouse/Guest that you would like to work in the booth, they will need to either register as an exhibitor assistant or a regular attendee. No exceptions.

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    What else is included in my exhibit fee?
    • One 8 x 10 foot piped and draped exhibit space
    • One 7 x 44 inch identification sign
    • One complimentary registration which includes all sessions (excluding the NCBFAA Annual Meeting), meals and social events 
    • One 6 foot x 30 inch skirted table
    • Two side chairs
    • One wastebasket
    • A mailing list of all registered NCBFAA attendees as of March 31st, 2023, via e-mail
    • A follow-up mailing list after the NCBFAA Annual Conference
    • Company listing in the Exhibitor section of the Conference App
    • Company listing in the Exhibitor section of the NCBFAA website
    • Ribbons reflecting that you are an Exhibitor

    Single Booth also includes the availability of one Exhibitor Assistant at a reduced rate.

    Double Booth also includes the availability of one Exhibitor Assistant at a reduced rate as well as one additional complimentary registration.

    • During the registration process select "Add Guest"
    • Complete the registrants information
    • Choose "Second Person: Double Booth Purchase Only"

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    Will internet, electricity, and A/V equipment be available in the Exhibitor MarketPlace?

    These services are provided by the Sheraton New Orleans Hotel. Ordering will be available through your Exhibitor kit. 

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    Where do we ship our materials and how do we order items for the booth?

    Once your exhibitor registration has been processed, we will provide your contact information to the company in charge of the exhibit space. They will provide an Exhibitor Kit to you that will detail shipping information, how to order electric, display material, etc. Please be sure to take notice of the cut-off dates for shipping.

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    Can we have guests visit the booth?

    All attendees on the floor must be registered either as an attendee, exhibitor, or paid guest. If you wish to have someone come and visit the booth, they will need to see the NCBFAA Registration Desk to get registered or be registered ahead of time. 

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    When is the NCBFAA Exhibitor MarketPlace open?

    NCBFAA Exhibitor MarketPlace will open Sunday, April 23rd, from 7-8 p.m.; Monday, April 24th, from 7:30 a.m. - 1:30 p.m. and 4:30 p.m. - 6:30 p.m.; and Tuesday, April 25 th, from 9 a.m. – 3:30 p.m. All exhibits must be dismantled by 5 p.m. on Tuesday.

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    Do I need to remove my materials Sunday night?

    During hours that the NCBFAA Exhibitor MarketPlace is closed, NCBFAA will have the ballroom locked and secured. No one will be allowed in the hall when the NCBFAA Exhibitor MarketPlace is closed, including exhibitors. We will allow exhibitors access to the hall one hour prior to each opening on Monday and Tuesday. We recommend, though, that electronics such as laptops and other expensive items be monitored or placed out of sight when you are not at your booth.

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    Is the NCBFAA Exhibitor MarketPlace open during sessions?

    Yes, the Exhibitor MarketPlace will be open all day. We ask that there always be someone in the booth, but if you need to step away, again, please place any valuables out of sight, or take them with you.

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    What is the schedule of other functions in the NCBFAA Exhibitor MarketPlace?
    • Sunday, April 23rd - Exhibit MarketPlace Grand Opening celebration 7 p.m. - 8 p.m. in the Grand Ballroom
    • Monday, April 24th - Breakfast - Exhibitor MarketPlace
    • Monday, April 24th - Morning break - Exhibitor MarketPlace
    • Monday, April 24th - Afternoon break - Exhibitor MarketPlace
    • Monday, April 24th - Dessert (after lunch) - Exhibitor MarketPlace
    • Monday, April 24th - Hospitality Bar - Exhibitor MarketPlace
    • Tuesday, April 25th - Breakfast - Exhibitor MarketPlace
    • Tuesday, April 25th - Morning break - Exhibitor MarketPlace
    • Tuesday, April 25th - Luncheon - Exhibitor MarketPlace
    • Tuesday, April 25th - Afternoon break and closing of the Exhibitor MarketPlace

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    Are raffles allowed in the booths?

    Yes! Feel free to collect business cards and hold a raffle. At the last break on Tuesday, April 25th, we will have a microphone available to announce your winner(s). We will begin the raffle announcements about 20 minutes prior to the NCBFAA Exhibitor MarketPlace closure to ensure attendees have time to make it to the next scheduled session. Please pull the winners prior to stepping up to the microphone to help speed things along (we suggest picking three winners in case the first selected winner is not present). 

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    As an exhibitor is it possible to golf in the Sunday Tournament?

    If you plan to golf, which we encourage you to register for, just keep in mind you will still be required to have your booth set up at by 5 p.m. on Sunday evening. So, plan accordingly to ensure you will have enough time to get your booth set up when you return from the Tournament.

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    When does the NCBFAA Exhibitor MarketPlace close?

    The Exhibitor MarketPlace will close on Tuesday, April 25th, at 3:30 p.m. There is absolutely no dismantling of booths prior to 3:30 p.m., as this is not only a breach of contract but also very disruptive to the Exhibitor MarketPlace and booths around you. Teardown must be completed by 5 p.m.

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    Will there be an annual NCBFAA Exhibitor MarketPlace meeting again this year?

    Definitely! There will be an exhibitor meeting from 2:30 to 3 p.m. on Tuesday, April 25th, in the Hall, to discuss the 2023 and 2024 exhibits.

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