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Pre-Conference Information & Registration:



Spouse/Guest Information:






General Conference:


Conference Venue & Events:



Golf Tournament:



Sponsorship Opportunities:



Future Conferences:




NCBFAA Exhibitor MarketPlace:





What is the NCBFAA Annual Conference?

Now in its 46th year, the NCBFAA Annual Conference brings together more than 600 of the international trade industry's top representatives from around the United States. For four days in San Antonio, TX, the nation's leading customs brokers, freight forwarders, NVOCCs, OTIs and service providers gather to update themselves on industry developments and to connect with colleagues new and old.

All NCBFAA Members and potential Regular, Affiliate, and Associate Members are strongly encouraged to consider joining us for the industry event of the year, the 2019 NCBFAA Annual Conference, where you will:


  • Learn from NCBFAA subject matter experts how to overcome industry challenges before your competitors do!
  • Hear from federal, state and industry experts about the latest issues affecting your business!    
  • Find out what new products and services can help your bottom line from our Exhibitors in the Exhibitor MarketPlace!  
  • Acquire fresh ideas by networking at numerous social venues with old friends and business colleagues while meeting new people!


Who should attend?

All NCBFAA Regular, Associate, and Affiliate Members are invited to attend, as well as those non-members who are eligible for NCBFAA Regular, Associate, or Affiliate membership. Because importers and exporters (NEI Professional Members) may attend various NEI webinars and participate in G.TEC as well as NEI Case Studies to obtain the required CEUs throughout the year, NEI Professional Members who are ineligible for NCBFAA Regular, Associate or Affiliate membership are not eligible to attend either the NCBFAA Annual Conference or the NCBFAA Government Affairs Conference. For more information on membership, please click here.


What information do I need to register?

If you are an NCBFAA Member and already have an account, you will need your login information to access your individual NCBFAA account and receive member pricing for your registration. If you have forgotten your login information, you may request that it be sent to you here. If you are a member and do not have an account you will need to create an account here. Once you receive your login information, you may continue the process as above. Please keep in mind that the information that is in your NCBFAA account (Name, Company, E-mail, etc.) should be updated before registration, as badges and information for the attendee list are populated from this information. If you are registering your Spouse / Guest, share the program and tours that are a part of their program with them before registering.


What does my NCBFAA Annual Conference Registration include?

A fully paid Attendee registration includes:


  • Golf on Sunday (additional cost)
  • Access to all Monday – Wednesday sessions
  • Four nights of social and networking functions
  • Dinner - Sunday
  • Breakfast and Lunch - Monday
  • Breakfast, Lunch and Dinner Tuesday 
  • Breakfast, Lunch and light hors d'oeuvres on Wednesday
  • Access to Exhibitor MarketPlace
  • PLEASE NOTE: This fully paid Attendee registration does not include Spouse/Guest events

A Spouse/Guest Registration includes:


  • Golf on Sunday (additional cost)
  • Dinner - Sunday
  • Spouse/Guest Meet & Greet Breakfast on Monday, April 15, 2019 
  • Four nights of social and networking functions
  • Breakfast and Lunch - Monday
  • Breakfast, Lunch and Dinner Tuesday 
  • Breakfast, Lunch and light hors d'oeuvres on Wednesday
  • PLEASE NOTE: Spouse/Guest registrants may neither attend the daily sessions nor work in an Exhibitor's booth.


How do I register for the NCBFAA Annual Conference?

To register for the 46th NCBFAA Annual Conference, click here. For step-by-step registration instructions, please click here.


How do I register my Spouse/Guest?

You should register your Spouse/Guest when you are registering yourself for attendance. After you enter in your billing information, at the bottom of the screen it will say “Add Guest,” click that button and then enter your Spouse/Guest’s information on the pages that follow. For step-by step registration instructions, please click here. If you have completed your own registration and need to add a guest afterward, please e-mail


What is the cancellation policy for my registration?

We’ll be sorry that you won’t be able to join us for this exceptional learning and networking experience! However, we understand that things happen, so if you can’t attend, please notify us in writing as soon as possible. Refunds will be processed less a $75 administrative fee. No refunds will be made after March 22, 2019, or for no-shows. Cancellations may be submitted via email to or fax to 202-466-0226. Substitutions for this event only may be made at any time, so if you are unable to attend, but someone else from your organization can be there in your place, please notify us in writing via email at


I require a special meal or accommodations, how do I let you know?

If you require a special meal or accommodation, please let us know during registration where it asks if you have a special need. While vegetarian selections are provided at time of Conference registration, most other dietary preferences cannot be accommodated. The hotel is unable to provide special meals requested once you've been seated. Should you require a specific meal outside of what is provided, please describe at time of registration. Please note that certain meals may incur additional costs.


What should I pack for the Conference?

All NCBFAA events are business casual unless designated otherwise. Not everyone agrees on the temperature inside sessions, so be prepared to bring a jacket or sweater to ensure that you are comfortable.


What is the dress code?

Participants are expected to attend the Conference in business casual attire during the day and at most evening functions. With our industry partners and colleagues attending, it is important for each of us to reinforce the Association's professional image (no shorts, tee-shirts, or flip flops, please).


What will the weather be during the Conference dates?

In most years, San Antonio averages a daily maximum temperature for April that's between 78- and 83- degrees Fahrenheit (25 to 29 degrees Celsius). The minimum temperature usually falls between 55- and 62- degrees Fahrenheit (13 to 16 degrees Celsius). The days in San Antonio warm steadily during April.  


How many CCS/CES credits is Annual Conference Attendance worth?

Attendance at the Annual Conference is worth 15 CCS/CES credits. For further information regarding CCS/CES credits and the Annual Conference, please e-mail


Spouse/Guest Information:

How can a registered Spouse/Guest participate?

Registered Spouse/Guests are invited to attend all social events. All registered Spouse/Guests are also encouraged to attend the breakfast on Monday, April 15. Those who have joined NCBFAA for past Conferences know that the special friendships made during the Spouse/Guests events are memorable, as veteran attendee's focus on meeting new attendees and help them enjoy all that San Antonio and the Conference have to offer. There are Spouse/Guests activities each day and all are encouraged to attend every evening function.


What programs are available for Spouse/Guests to register for?

The underlined bus tour is ONLY available to Spouse/Guests and not to regular Conference attendees!


  • Sunday 4/14: Golf tournament or tour on your own (Not Included)
  • Monday 4/15 Spouse/Guest Meet & Greet Breakfast
  • Monday 4/15-17: Hop-On, Hop-Off Bus Tour                                                                



Remember to select your desired program options when registering for the Conference.  For step-by-step guidelines to register your Spouse/Guests. click here.


Activity Highlights




New this year, the Spouse/Guest Meet and Greet will combine the traditional orientation and afternoon event into a single morning session, leaving your afternoon wide open to enjoy the many wonderful sites of San Antonio. You are invited to join the other spouses and guests for breakfast from 8:30-9:30 a.m. with presentations to follow. Breakfast will be in the Big Easy Dining Room of the Ruth’s Chris Steak House in the Grand Hyatt San Antonio. Because there is so much to see and do in San Antonio, we have freed up the Spouse/Guest schedule to give you almost three full days to take in as much of “Alamo City” as you would like. To kickstart your sightseeing plans, both the Grand Hyatt San Antonio’s Concierge and a Visit San Antonio representative will answer questions and discuss details on what to see as well as do in San Antonio. To top of this welcoming occasion, there will be a champagne toast and a chance to win a gift card (you must be present to win). We truly hope that you will join us to catch up with old friends or meet new ones as well as make plans to explore all that San Antonio has to offer.


| MONDAY, APRIL 15, - WEDNESDAY, APRIL 17, 2019 | HOP-ON/HOP -OFF BUS TOUR | 8:40 A.M. -  5:30 P.M. |







  • 1 Day Hop-On/Hop-Off Tour Pass with the 2ND and 3RD Day FREE
  • Admission to "ALAMO: THE PRICE OF FREEDOM" at the IMAX
  • Admission to the Buckhorn Saloon & Museum and the Texas Ranger Museum
  • FREE Go Rio Cruises River Boat Tour


Hop-On/Hop-Off bus tours are the most popular way to see San Antonio.
Package A includes 2ND and 3RD day FREE on the buses.


There are 19 stops at major San Antonio landmarks where you can Hop On and Hop Off at your leisure. Vehicles are all open-topped double-decker buses, for the very best sightseeing views!
8:40 a.m. - 5:30 p.m.


The River Walk's classic 40-minute Boat Cruise.
Can be used at any time from 9 a.m. - 9 p.m.


The Buckhorn Saloon and Texas Ranger Museum.
In 1881, 17-year-old Albert Friedrich, a bartender and bellhop at San Antonio’s Southern Hotel on Main Plaza, decided to open his own saloon across the street. Little did Friedrich know, over 130 years later his Buckhorn Saloon and Museum would be one of San Antonio’s top attractions and continue to entertain tourists from all over the world.


This staple of San Antonio life houses a Café, Gift Shop, Shooting Gallery, and our two museums.
10 a.m. - 5 p.m.


ALAMO: THE PRICE OF FREEDOM in IMAX is a fully immersive experience and stirring tribute to the 189 Texans, Tejanos, and settlers who defended the besieged Alamo for 13 days against the Mexican Army of General Santa Anna.
Although they were defeated, the memory of the battle rallied Texas troops to fight for independence, and it created the battle cry for generations of Americans, “Remember the Alamo!”
10 a.m. - 5 p.m., every hour, on the hour.


Will a Spa be available at the Grand Hyatt San Antonio?  

Since our Conference site does not have a spa facility, this year's Spouse/Guest package will not include that option.  Instead, you will receive a 3-day pass to the Hop-On/Hop-Off Bus Tour, which affords you the opportunity to take advantage of the many exciting sites and experiences that San Antonio has to offer.                                                                                                                                     

Where else can spouses and guests get together?

On Tuesday and Wednesday from 8:30 a.m. to 10 a.m., there will be a reserved table at the hotel restaurant Ruth's Chris Steak House, for spouses and guests to gather. 


How far is the Conference Site from the airport?

The San Antonio International Airport is approximately eight miles from the Grand Hyatt San Antonio and the Downtown area. The airport is located at the juncture of NE Loop 410 and Hwy 281 N. with easy access to and from the interstate and is open 24 hours a day.


Where can I park my vehicle if I am driving?

 Self-parking is $31.00 for a 24-hour period.  Valet parking is $43.00 for a 24-hour period.  Prices include in/out privileges.  Due to height restrictions, the facility does not accept oversized vehicles, toppers, or trailers.  Prices are subject to change without notice.  Valet Parking can be reached by dialing 53.


How do I get from the Airport to the Hotel?

Super Shuttle operates multiple shuttles between the San Antonio Airport and local hotels. The shuttle picks up and drops off at the front entrance of the hotel. The fare is currently $34.00 round trip to and from the Airport and $17.00 one-way. For more information please call (800) 258-3826 or visit

The local transit system, VIA METROPOLITAN TRANSIT, runs all day, every day, all over the city. For bus and route information call (210) 362-2020. Please check with our Concierge for the current fare.


How do I make my hotel reservation?

All guests should make reservations directly with the Grand Hyatt San Antonio no later than Friday, 3/01/19 by calling (210) 224-1234 or 1(800) 233-1234 and asking for the National Customs Brokers & Forwarders Association of America, Inc. (NCBFAA) group rate of $239.00 or online. Please note there is a city-wide Conference schedule at the same time as ours and an Annual Fiesta scheduled to begin on April 18. Demand for accomodations will be high so if you intend to join us be sure to make your room resevations as soon as possible.


 If the Grand Hyatt San Antonio does not have space on the nights I need, what steps should I take to secure accommodations to attend the Conference?

If this occurs, you may contact nearby hotels to make an alternate reservation, keeping the cancellation policy in mind should accommodation availability change.  If you are unable to secure additional nights at the Grand Hyatt San Antonio, please make other arrangements via any online hotel booking website.


What is the NCBFAA room rate?

The room rate that has been secured for our Conference attendees is $239 plus tax per night.


What does my NCBFAA Grand Hyatt San Antonio room rate include?

  • Coffee maker with Starbucks Coffee
  • Wired & wireless High-speed internet access
  • Hyatt Grand Bed
  • 32" Flat Screen Television
  • Refrigerator
  • Two telephones with voicemail, message light & data port
  • Individual climate control
  • In-room laptop-sized electronic safe
  • Full bath amenities & hair dryer
  • Turn down service (available upon request)
  • Iron/Ironing board
  • Home alarm clock radio


What is available in terms of Wi-Fi at the Grand Hyatt San Antonio?

All Guestrooms and the lobby are equipped with complimentary wireless High-speed Internet Access. However, to access High-speed Internet in the meeting rooms you will have to make arrangements with the facility by contacting PSAV (210) 451-6184 or, in the alternative, you may use a personal "hot spot" for accessing the Internet.


What is the cancellation policy for my Hotel room?

The Hotel requires that all reservations be guaranteed either by a credit card or by a cash/check deposit for one night’s room and tax.  Guarantee/deposit will not be refunded unless the individual reservation is canceled seventy-two (72) hours in advance.


What if I want to send items directly to the Hotel?

If you would like to ship anything to the hotel, you may do so, at cost to you.  Below is the breakdown of prices for shipping to/from hotel:


PACKAGE HANDLING AND STORAGE FEES                                
Flat Envelopes No Charge $5.00  
0.0 - 1.0 lbs. $2.00** $5.00 Each Box
1.1 - 10.0 lbs. $10.00 $15.00 Each Box
10.1 - 20.0 lbs. $15.00 $20.00 Each Box
20.1 - 30.0 lbs. $20.00 $30.00 Each Box
30.1 - 40.0 lbs. $25.00 $40.00 Each Box
40.1 - 50.0 lbs. $25.00 $50.00 Each Box
50.1 - 60.0 lbs. $25.00 $50.00 Each Box
Over 60.0 lbs. $25.00 $70.00 Each Box
Pallets & Crates $0.50 per lb $0.50 per lb


If you have additional shipping questions, please feel free to reach out to the Grand Hyatt San Antonio directly at (210) 212-7133.  All packages sent to the Grand Hyatt San Antonio should follow the format below:

Hold for Guest: (Guest Name) (Guest Cell Number)

c/o Fed Ex Office at Grand Hyatt San Antonio

600 East Market Street

San Antonio, Texas, USA 78205

(Convention/Conference/Group/Event Name)

(Box ___ of ___)






General Conference:

How do I access Conference materials? 

Link to Conference materials are sent out via e-mail at least two weeks prior to the Conference. If you would like hard copies of the program, attendee lists, presentations, or other conference documents, you will need to print and bring them with you to the Conference. No hard copies will be available onsite.


How can we keep track of Conference events?

Up to, and throughout, the Conference you can go to the NCBFAA website on the program page. Once on site, registrants may also refer to the Annual Conference Pocket Program provided at registration, which fits conveniently behind your name badge.


Will there be a mobile app for the Conference this year?

Once again, the NCBFAA Annual Conference Mobile App will be available for attendees to use throughout the event. The app will open with a splash page, and then lead to a log in screen. Once logged in, the user will see a ‘home’ page with 12 buttons. A side menu will allow the user to see the full list of menu items. Use the app to add and view content for four different types of conference goers – Sponsors, Exhibitors, Speakers and Attendees. Each type will have a main alphabetical list of entries, with the ability to click on a specific entry for more detailed information. All four types will allow app users to ‘follow’ these entries, adding them to a list within the Attendee profile for quick reference. Users can also make additions/changes to their app profile easily.


The app also allows us to add and view content for the Agenda/Schedule. Entries on this list have the ability to click on an entry for more detailed information (including showing the speaker and users who have added the item to their attendance list). From the entry, users can also click to view the speakers’ detail card. The entry also shows its own mini-feed of posts specifically tagged with this entry.


For an added level of connectivity, the app allows for posts, photo posts and surveys the users can participate with. There is a central Activity feed that allows users to see what’s going on during the conference. They can add to this feed directly or through other parts of the app. Many Activity items tie in with the Leaderboard of the app – users can gain points by completing certain tasks and reaching milestones, adding direct communication/participation with users. In addition, certain activities will be eligible for prizes.


The app supports surveys, both for specific sessions, as well as a general conference survey. Completion of the surveys will give NCBFAA feedback about the engagement of the conference material and also serve as a way for users to add to their own points. It also includes an overview map for the event location, allowing users to quickly see where they need to be. A section of the app ties directly to the NCBFAA Social Media Sites. The app will also have a Resources section. This section of the app will support a blog that will replace the “Daily Voice” Annual Conference newsletter and files section (i.e., session handouts) to be available to the user.


Is there a Business Center at the Grand Hyatt San Antonio?

FedEx Office operates a state-of-the-art Shipping and Business Center conveniently located on the third level adjacent to the guest elevators and escalator. It is open 7am-7pm Monday – Friday, and 10am – 5pm on Saturday and Sunday.


Business Center offers:


Photo Copying Services                             Office Supplies

On-Site Computer and Software Use         DSL (High-Speed Internet)

Facsimile Services                                      Shipping / Postal Services

Desktop Publishing Services                      Signs, Banners, and Graphics

Secretarial/ Writing Services



What are the hours of the Registration/Information Desk?

  • Sunday, 4/14: 9 a.m. – 8 p.m.
  • Monday – Wednesday, 4/15-4/17: 7 a.m. to 7 p.m.


What are the rules regarding Conference badges?

Badges are required for admission to all Conference sessions and functions, and are to be worn "High and Right" if not on a lanyard. Badges are non-transferable. Individuals needing badges can pick them up at the NCBFAA Registration Desk upon completion of the registration process. NCBFAA encourages participants to leave their badges at the registration desk when departing from the Conference so they can be recycled. 


What do the different badge colors indicate?

GREEN - badges indicate fully registered, Regular Members.
ORANGE - badges indicate fully registered, Affiliate and Associate Members.
RED - badges indicate fully registered, non-members.

BLUE - badges indicate fully registered, Spouse/Guests.

What is the Conference policy on the use of mobile devices?

We understand that pressing business may interrupt you, but please be considerate of your fellow attendees, presenters, and special guests. No calls are permitted during Conference sessions. All devices should either be turned off or set to vibrate. In the event of a call, please step OUT of the room. The NCBFAA will provide numerous power strips throughout Conference session rooms for laptop use. We also request that participants not make recordings of the sessions. It is a violation of federal copyright laws to record session presentations in any manner. Thank you in advance for your cooperation and consideration.


Will a hospitality area be available during the Conference?

Yes. On Sunday, April 14, 2019, the Hospitality area will be located at the Pool Terrace 5th floor from 1:30-5 p.m. On Monday, April 15, it also be located at the Pool Terrace 5th floor from 3-7 p.m. On Tuesday, April 16 and Wednesday, April 17 it will be located again at the Pool Terrace 5th floor from 3-5:45 p.m. 


How can we best support our generous sponsors?

The funding supplied by our Conference sponsors contributes greatly to making it possible for the Association to provide attendees with the Conference experience they have come to expect over the years. In light of this welcome support, we encourage our attendees to not only visit each of the Exhibitors in the Marketplace, but also thank all of our gracious sponsors who can be easily identified by their Sponsor ribbons.


Will there be an NCBFAA Exhibitor MarketPlace this year?

Yes. The Exhibitor MarketPlace will be in the Texas Ballroom ABC, which will be the site of the Grand Opening on Sunday, April 14 from 7-8 p.m., and will include booths featuring products and/or services geared to the Customs Broker/Freight Forwarder/NVOCC industry. We once again remind and encourage everyone to be sure to take time to visit the diverse exhibits Monday and Tuesday during coffee breaks and lunch. Individual booth raffles will be held Tuesday, April 16 at 3 p.m.!


What are the breakfast arrangements?

All fully paid registrants are invited to breakfast, Monday through Wednesday, April 15-17. All registrants, are invited to the Breakfast on Monday, April 15, 7:30-9:30 a.m. in the Exhibit Hall MarketPlace in the Texas Ballroom. Everyone will receive coupons for Tuesday and Wednesday for the breakfast buffet in the Ruth's Chris Steak House Restaurant located on the River Level. Please note that the daily coupons received in your registration packet are only redeemable for each day as indicated. Special registration rates may not include breakfast. Check with NCBFAA for details.


Will panels have a chance to meet before their presentations?

All moderators are requested to contact their speakers and panelists to finalize their presentations for that day. The NCBFAA Team will be happy to assist in coordinating conference calls between you and your panelists prior to arriving on site. Once on site, Kim O'Beirne (pronounced O’Burn) with the NCBFAA Meetings Department will coordinate moderator reservations in the Ruth's Chris Steak House Restaurant on the morning of the presentation.


How does the Conference use event photographs?

From time to time NCBFAA uses photographs taken at conferences and events in its promotional materials and on its website. Unless this permission is revoked in writing to the NCBFAA, by virtue of their attendance all conference visitors agree to the use of their likeness in such materials.


New Conference events scheduled this year

On Tuesday, from 12-1:30 p.m., the NCBFAA Legislative Committee is meeting in Crockett AB in search of new members interested in joining the Committee. If you've ever had an interest in government or an interest in helping to get regulations changed in the industry, you would be a great fit! They are looking for dedicated individuals that are committed to the cause and can assist with issues such as the bankruptcy bill and more.


Conference Venue & Events:

What is the “Stewart B. Hauser First Timer’s” Reception?

Each First Time Attendee will receive a call to explain what to expect at the Conference, and it will include a description of the Invitation Only Event, where they are a special guest of the Officers, Board of Directors, and Affiliated Association Presidents, who want to officially welcome them to their first NCBFAA Conference.


When is the "Stewart B. Hauser First Timer’s” Reception?

Sunday, April 14, in the Presidio ABC, located on the 3rd Floor, from 6 to 7 p.m. Displaying their "Stewart B. Hauser First Timer" ribbon has historically proven to be a great way to meet new colleagues, which often sets the momentum for new participants.


Is there an official opening event?

Following the 6–7 p.m. invitation-only “Stewart B. Hauser First Timer’s Reception” in the Presidio ABC, attendees will have the opportunity to attend the 7 p.m. Exhibit Hall Grand Opening Ribbon Cutting celebration, officially opening the Annual Conference until 8 p.m. Participants are invited to enjoy refreshments while they visit the Exhibit Booths. After the Exhibitor MarketPlace closes, everyone will then join the 8-9 p.m. “Welcome Reception” in the Texas Ballroom Foyer, located on the 4th floor for dinner. This gathering of old friends and colleagues is the perfect opportunity to make new friends and acquaintances as NCBFAA welcomes all registrants to the 2019 Annual Conference.


Is there an official closing event? 

Yes, on Wednesday, April 17 from 6:30 to 8 p.m. in the Texas Ballroom ABC on the 4th floor. The event will officially close the Conference for final goodbyes to all your friends and colleagues, until next year at NCBFAA's 47th Annual Conference to be held at the Red Rock Casino in Las Vegas, NV, April 19-22, 2020.


Golf Tournament:

Where is the annual golf tournament going to be held?

This year’s Golf Outing takes place at Quarry Golf Club  The tournament begins at 9:00 a.m. on Sunday, April 14. Price (not included in registration): $100.00

(Buses leave from the Grand Hyatt at 7:30 and 8:00 a.m. and return to the Grand Hyatt at 2:15 and 2:45 p.m.)



The Quarry Golf Course - 4K from Awesome Media Productions on Vimeo.




How can I rent golfing equipment?

Each golfer's Titleist Golf Clubs rental price is $65 per set, includes "6" Titleist golf balls, and is payable on site.  Golf shoes are not required because golfers can wear any type of athletic shoes on the course (no dress shoes or metal spikes, however). If you plan on playing in the NCBFAA Tournament on Sunday, April 14 and need to rent your clubs, contact Bruce Goodwin by clicking here. IMPORTANT NOTE: Those planning to rent clubs MUST reserve the clubs two weeks before the tournament to guarantee availability.


For those not participating in the golf tournament, here are some tour options on your own. 

Click on this link for further tour information. You will find that several of these tours are conveniently located just minutes outside of the San Antonio area.


Sponsorship Opportunities:

How do I become an NCBFAA Sponsor? What sponsorship opportunities are available for the NCBFAA Annual Conference?

Please browse the 2019 Annual Conference Sponsorship Information page to view our growing list of current sponsors and to access the benefits and sponsorship submission form.


Future Conferences:

What are the details for the 2019 and 2020 Government Affairs Conference in Washington, DC?

The next annual Government Affairs Conference takes place September 22-24, 2019, at the Hyatt Regency Washington on Capitol Hill. The 2020 Government Affairs Conference will take place September 13-15, 2020. 

What are the details for the 2020 Annual Conference in Las Vegas, NV?

The 2020 Annual Conference will take place April 19-23 at the Red Rock Casino in Las Vegas, NV.


NCBFAA Exhibitor MarketPlace:

Back to NCBFAA Exhibitor MarketPlace Registration mainpage.

When can I move into my booth?

Exhibitor set-up will be on Sunday, April 14 starting at 10 a.m. Exhibits must be finished by 5 p.m. Sunday night, without exception.


How many people can work in the booth?

There is no limit to the number of booth workers; however, there is a maximum of 2 Exhibit Booth Registrants; all other booth workers must complete the regular Attendee Registration. One registration is included in the exhibit fee along with the option to pay for one additional worker at a reduced rate. All other workers need to register as an attendee via the website at full registration price. If two booths are purchased, then two registrations will be included as well as the option to add one additional worker at the reduced rate. All registrations will include Conference materials and typical registration access to meals, social functions and sessions. Spouse/Guests have their own program and are not to work inside the booth. If you have a Spouse/Guest that you would like to work in the booth, they will need to either be registered as an exhibitor assistant or a regular attendee. No exceptions.


What else is included in my exhibit fee?

  • One 8’x10’ piped and draped exhibit space
  • One 7”x44” identification sign
  • One complimentary registration
  • One 6’ x 30” skirted table
  • Two side chairs
  • One wastebasket
  • A mailing list of all registered NCBFAA attendees (as of 3/12/19) via e-mail
  • A follow-up mailing list after the NCBFAA Annual Conference
  • Company listing in the “Exhibitor” section of the Conference App
  • Company listing in the “Exhibitor” section of the NCBFAA website
  • Ribbons reflecting “Exhibitor”

Single Booth also includes:

  • Addition of one Exhibitor Assistant at a reduced rate

Double Booth also includes:

  • Addition of one Exhibitor Assistant at a reduced rate
  • One additional complimentary registration [during the registration process select "add guest," complete the registrant's information, and choose "Second Person: Double Booth Purchase Only."]


Will Internet be available in the Exhibitor Marketplace?

Yes,  prices for the Internet can be found in your Exhibitor Kit. 


Where do we ship our materials and how do we order items for the booth?

Once your exhibitor registration has been processed, we will provide your contact information to the company in charge of the exhibit space. They will provide an Exhibitor Kit to you that will detail shipping information, how to order electric, display material, etc. Please be sure to take notice of the cut-off dates for shipping.  


Can we have guests visit the booth?

All attendees on the floor must be registered either as an attendee, exhibitor, or paid guest. If you wish to have someone come and visit the booth, they will need to see the NCBFAA Registration Desk to get registered or be registered ahead of time. 


When is the NCBFAA Exhibitor MarketPlace open?

NCBFAA Exhibitor MarketPlace will open Sunday, April 14, from 7-8 p.m.; Monday, April 15, from 7:30 a.m. - 3;30 p.m.; and  Tuesday, April 16, from 9 a.m. – 3:30 p.m.  All exhibits must be dismantled by 5 p.m. on Tuesday.


Do I need to remove my materials Sunday night?

During hours that the NCBFAA Exhibitor MarketPlace is closed, NCBFAA will have the ballroom locked and secured.  No one will be allowed in the hall when the NCBFAA Exhibitor MarketPlace is closed, including exhibitors. We will allow exhibitors access to the hall one hour prior to each opening on Monday and Tuesday. We recommend, though, that electronics such as laptops and other expensive items be monitored or placed out of site when you are not at your booth.


Is the NCBFAA Exhibitor MarketPlace open during sessions?

Yes, the hall will be open all day. We ask that there always be someone in the booth, but if you need to step away, again, please place any valuables out of sight or have your neighbor keep an eye on things.


What is the schedule of other functions in the NCBFAA Exhibitor MarketPlace?

On Sunday, April 14, Conference attendees will convene in the Texas Ballroom ABC on the 4th floor for the 7 p.m. Exhibit Hall Grand Opening celebration, officially opening the 2019 NCBFAA Annual Conference. Participants are invited to enjoy refreshments while they visit the Exhibit Booths until 8 p.m. Additionally, on Monday there will be a morning and afternoon break as well as breakfast and, at lunch, desert, in the Exhibitor MarketPlace. On Tuesday, there will also be morning and afternoon breaks as well as a luncheon in the Exhibitor MarketPlace.


Are raffles allowed in the booths?

Yes! Feel free to collect business cards and hold a raffle. At the last break on Tuesday, April 16, we will have a microphone available to announce your winner(s). We will begin the raffle announcements about 20 minutes prior to the NCBFAA Exhibitor MarketPlace closure to ensure attendees have time to make it to the next scheduled session.  Please pull the winners prior to stepping up to the microphone to help speed things along (we suggest picking three winners in case the first selected winner is not present). 


As an exhibitor is it possible to golf in the Sunday Tournament?

If you plan to golf, which we encourage you to register for, just keep in mind you will still be required to have your booth set up at by 5 p.m. on Sunday evening. So, plan accordingly to ensure you will have enough time to get your booth set up when you return from the Tournament.


When does the NCBFAA Exhibitor MarketPlace close?

The Exhibitor MarketPlace will close on Tuesday, April 16 at 3:30 p.m. There is absolutely no dismantling of booths prior to 3:30 p.m. as this is not only a breach of the contract, but very disruptive to the Exhibitor MarketPlace and booths around you. Teardown must be completed by 5 p.m.


Will there be an annual NCBFAA Exhibitor MarketPlace meeting again this year?

Definitely! There will be an exhibitor meeting from 2:30 to 3 p.m. on Tuesday, April 16, in the Hall, to discuss the 2018 and 2019 exhibits.


More questions? Just call us at (202) 466-0222, M-F, 8:45 a.m. - 5 p.m. or email and we'll get back to you right away.

Ready to sign up? Register as an Attendee or as an Exhibitor today!


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